Multilingual Customer Support Representative
hace 1 semana
We are seeking an exceptional customer support professional to join our team in the United States.
Compensation and BenefitsThe estimated annual salary for this position is approximately 2,525,000 COP, plus additional benefits including a 10% bonus for meeting performance metrics.
About the RoleThis full-time opportunity involves working as part of a dedicated team answering customer inquiries via phone. The role requires excellent communication skills, both written and verbal, with a strong focus on providing high-quality support to customers.
Work Schedule and AvailabilityThe work schedule for this position includes Monday through Sunday, with availability from 5:00 am to 11:00 pm. Your specific schedule will be set within these hours, allowing you flexibility while ensuring adequate coverage for our customers.
Contract and Work-Life BalanceThis is an indefinite-term contract, offering bi-weekly payments and a healthy work-life balance. You can expect to work 45 hours per week, with two rotating days off per week, allowing you time to recharge and pursue personal interests.
iQor OverviewiQor is a leading managed services provider specializing in customer engagement and technology-enabled BPO solutions. With over 35,000 employees across nine countries, we partner with renowned brands to deliver exceptional aftermarket product and customer support services. Our innovative technology platforms enable us to measure, monitor, and analyze brand interactions, improving business processes and operational efficiencies.
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