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Multilingual Customer Service Representative
hace 1 mes
We are seeking a skilled Bilingual Customer Service Representative to join our team at iQor. As a customer-centric organization, we strive to deliver exceptional support to our clients.
About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for handling customer inquiries and providing solutions in a timely and professional manner. Your fluency in two languages will enable you to effectively communicate with customers from diverse backgrounds.
What We OfferAs a valued member of our team, you can expect:
- A competitive salary of $25,250 per month, complemented by legal benefits and a 10% bonus for meeting performance metrics.
- A flexible schedule, working Monday through Sunday with availability between 5:00 am and 11:00 pm. You will have two rotating days off per week.
- 45 hours of work per week, ensuring a healthy work-life balance.
- An indefinite-term contract with biweekly payments, providing stability and security.
In addition to your remuneration, you will enjoy various perks, including:
- Discounts at the Viva Envigado shopping center, allowing you to indulge in retail therapy.
- A referral plan, offering up to one million pesos per successful referral.
- A career development plan, enabling you to grow professionally and personally.
- Metlife life and emergency insurance, providing peace of mind for you and your loved ones.
- Transportation services for employees departing after 11:00 pm, ensuring a safe and convenient commute.
iQor is a leading managed services provider specializing in customer engagement and technology-enabled business process outsourcing (BPO) solutions. With over 35,000 employees across nine countries, we partner with renowned brands to deliver superior aftermarket product and customer support services. Our award-winning platforms and logistics enable us to measure, monitor, and analyze brand interactions, driving operational efficiencies and improved outcomes for our partners.
