Technical Account Manager

hace 2 meses

Bogotá, Bogotá D.E., Colombia SKYLINE COMMUNICATIONS A tiempo completo
About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Skyline Communications. As a Technical Account Manager, you will be responsible for the technical implementation of all projects assigned to you.

Key Responsibilities
  • Acquire and maintain detailed knowledge of all DataMiner features.
  • Take ownership of the full technical implementation of your projects.
  • Become your customer's primary contact for all technical matters related to your projects.
  • Ensure sufficient documentation of all technical requests to other Skyline departments.
  • Troubleshoot all technical issues that affect project delivery.
  • Perform quality assurance from a functional perspective on all technical features in your projects.
  • Create and maintain all required project documentation.
  • Identify potential commercial opportunities and notify the appropriate Sales Manager.
Requirements
  • Profound knowledge of HFC broadband, IPTV, broadcast, and satellite systems.
  • Profound knowledge of TCP/IP, multithreading, web services, and.Net Remoting.
  • Experience with HTML, XML, client-server systems, and SNMP.
  • Familiar with software programming.
  • Strong affinity with MS Windows operating systems.
  • Knowledge of MySQL and Apache Cassandra is an asset.
About You
  • You are a fast learner and adapt quickly to new situations.
  • You have a positive can-do attitude.
  • You are communicative and have effective interpersonal and organizational skills.
  • You think logically and always keep the client's needs in mind.
  • You have natural technical insight and are passionate about the benefits of software technology.
  • You can work independently and prioritize tasks.
  • You have good verbal and written communication skills in English.
  • You have a bachelor's, master's, or doctorate degree in ICT, Software, and/or Telecom.
What We Offer

As a Technical Account Manager at Skyline Communications, you will have the opportunity to work with a global leading supplier of end-to-end open monitoring and orchestration software for ICT, media, and broadband platforms.

We are a dynamic and innovative company that values transparency and collaboration. If you are a motivated and skilled professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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