Product Onboarding Specialist

hace 1 mes


Medellín, Antioquia, Colombia Neostella A tiempo completo
Product Onboarding Specialist

At Neostella, we take a customer-centric approach and leverage cutting-edge technologies to deliver tailored solutions that meet the unique needs of our clients' businesses. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration.

We are seeking a Product Onboarding Specialist to join our team. The ideal candidate will be responsible for leading a portion of our clients' product implementations in collaboration with the client and Neostella team members. You will design and customize Neostella Neodeluxe Products to drive the client's operational processes.

Key Responsibilities:
  • Act as the primary point of contact for Neostella with each assigned client.
  • Build and maintain the client's trust through demonstrated expertise, communication, and a solutions mindset.
  • Lead each assigned client's design portion of their implementation and product integrations.
  • Facilitate client meetings including design, workflow, and review sessions.
  • Coordinate, direct, and collaborate with supporting team members.
Requirements:
  • Excellent English language oral and written communication skills.
  • Ability to quickly understand unfamiliar systems to draw parallels to Filevine.
  • You enjoy being on calls and solving problems in real-time.
  • Ability to effectively direct meetings with multiple stakeholders.
  • Ability to navigate working in 10+ simultaneous client implementations.
  • Ability to complete tasks assigned at a quick and accurate pace.
  • Collaboration and communication of status of tasks.
  • Experience implementing or using Filevine in a firm is preferred.
  • Experience in an administrative role in a law firm or legal department is preferred.
  • Software implementation is preferred.
  • Certified Filevine Admin is preferred.
Technical Environment:
  • Neostella Neodeluxe Products.
  • Google Workspace.
  • Salesforce.
  • Filevine.
Benefits:

You will have a fast and deep-growing career path, pre-paid health insurance coverage with Sura for you and one additional member of your family, flex time, yearly ophthalmological health bonus, and the opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more.

All resumes and application answers must be in English.



  • Medellín, Antioquia, Colombia AgileEngine A tiempo completo

    Job Title: Middle Client Onboarding SpecialistAbout the Role:We are seeking a highly skilled Middle Client Onboarding Specialist to join our team at AgileEngine. As a key member of our onboarding team, you will be responsible for facilitating the onboarding process for new contractors, guiding them through established procedures, and ensuring their...


  • Medellín, Antioquia, Colombia AgileEngine A tiempo completo

    Job Title: Senior Client Onboarding SpecialistWe are seeking a highly skilled Senior Client Onboarding Specialist to join our team at AgileEngine. As a key member of our onboarding process, you will be responsible for facilitating the onboarding of new contractors, ensuring their success, and maintaining close communication with clients and contractors to...


  • Medellín, Antioquia, Colombia AgileEngine A tiempo completo

    AgileEngine: A Fast-Growing Company with Exciting ProjectsWe are a top-3 ranked dev shop according to Clutch, and one of the Inc. 5000 fastest-growing companies in the US. Our custom software solutions have won awards and helped companies across various industries change millions of lives.About the RoleThis is an opportunity to join our team as a Middle...

  • Senior Client

    hace 2 semanas


    Medellín, Antioquia, Colombia AgileEngine A tiempo completo

    About the RoleWe are seeking an experienced Senior Client & Contractor Onboarding Specialist to join our team at AgileEngine in Medellin, Colombia.Key ResponsibilitiesClient & Contractor Onboarding: Facilitate the onboarding process for new contractors, guiding them through established procedures and ensuring their success.Follow-Up & Value Assurance:...


  • Medellín, Antioquia, Colombia Universidad Católica de Oriente A tiempo completo

    Junior Client Onboarding and Implementation AnalystCompany Overview: Solvo is a leading provider of innovative solutions for businesses.Job Summary: We are seeking a highly motivated and organized Junior Client Onboarding and Implementation Analyst to join our team. The successful candidate will be responsible for ensuring a smooth onboarding process for new...


  • Medellín, Antioquia, Colombia AgileEngine A tiempo completo

    About the RoleWe are seeking a seasoned Client Onboarding Specialist to join our team in Medellin, Colombia. As a key member of our onboarding process, you will be responsible for ensuring a seamless and successful experience for our contractors.Job DescriptionThe ideal candidate will have prior experience developing and presenting onboarding plans tailored...


  • Medellín, Antioquia, Colombia Lupin A tiempo completo

    Job Summary:Lupin is seeking a highly skilled Product Costing Specialist to join our Finance team. The successful candidate will be responsible for product costing, inventory revaluation, and costing projects.Key Responsibilities:Product Costing: Validate bill of material/recipe, maintain standard costs, and perform new product costing.Inventory Revaluation:...


  • Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    About the RoleWe are seeking an experienced Human Resources Specialist to join our team. As a key member of our People Operations department, you will play a crucial role in driving HR initiatives and ensuring seamless employee onboarding, offboarding, and performance management.

  • Middle Client Specialist

    hace 2 semanas


    Medellín, Antioquia, Colombia AgileEngine A tiempo completo

    We are seeking a skilled Middle Client & Contractor Onboarding Specialist to join AgileEngine in Medellin, Colombia.As a member of our team, you will work closely with clients and contractors to ensure a seamless onboarding experience, facilitating the process and ensuring their success.Key responsibilities include:Client & Contractor Onboarding: Facilitate...

  • Senior Onboarding Manager

    hace 4 semanas


    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    Job Title: Onboarding Leading ManagerSD Solutions is seeking a highly skilled Onboarding Leading Manager to join our team and lead implementation projects with customers of Tipalti's rapidly growing SaaS-based Accounts Payable automation and global payments solution.Key Responsibilities:Work closely with internal and external customer teams to assess...


  • Medellín, Antioquia, Colombia Tipalti A tiempo completo

    Customer Onboarding ManagerWe are seeking a seasoned Customer Onboarding Manager to lead implementation projects with our rapidly growing SaaS-based Accounts Payable automation and global payments solution.As a key member of our team, you will be responsible for:Collaborating with internal and external customer teams to assess business and implementation...


  • Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    Onboarding Manager Job DescriptionSD Solutions is seeking an experienced Onboarding Manager to lead the implementation of Tipalti's cloud-based accounts payable automation solution.Key Responsibilities:Lead the implementation of Tipalti's accounts payable automation solution, ensuring a seamless experience for customers.Deliver exceptional service and become...


  • Medellín, Antioquia, Colombia Tipalti A tiempo completo

    SaaS Onboarding Project LeadWe are seeking a highly organized and technical professional to lead implementation projects with customers of Tipalti's SaaS-based Accounts Payable automation and global payments solution.As the Onboarding Project Lead, you will be responsible for working with internal/external customer teams to assess business and implementation...


  • Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    Job Title: Customer Service Legal SpecialistJob Summary: We are seeking a highly skilled Customer Service Legal Specialist to join our team at Solvo Global SAS. As the first point of contact with our firm, you will be responsible for managing the intake process, qualifying new and prospective clients, and ensuring seamless onboarding.Key...


  • Medellín, Antioquia, Colombia AgileEngine A tiempo completo

    Financial Operations SpecialistAgileEngine is seeking a highly skilled Financial Operations Specialist to join our team. As a key member of our finance team, you will be responsible for onboarding process operations for US candidates, being part of the Monthly and Yearly Close Processes, and handling US finance operations and research.Key...


  • Medellín, Antioquia, Colombia Agileengine A tiempo completo

    Financial Operations SpecialistAt AgileEngine, we're looking for a skilled Financial Operations Specialist to join our team. As a key member of our finance team, you'll be responsible for onboarding process operations for US candidates, being part of the Monthly and Yearly Close Processes, and handling US finance operations and research. You'll also work...


  • Medellín, Antioquia, Colombia LinkGraph A tiempo completo

    Role Overview: We are seeking a skilled Digital Support Specialist to join our team at LinkGraph, a growing SEO software company. As a Technical Support Representative, you will play a crucial role in helping our clients succeed.Responsibilities:Attend daily SCRUMS to stay aligned with our team's goals.Test and report on usability issues, bugs, and workflow...


  • Medellín, Antioquia, Colombia Tipalti A tiempo completo

    Job Description: We are seeking a highly skilled and experienced Fintech Onboarding Project Manager to join our team at Tipalti. As an Onboarding Project Manager, you will be responsible for leading implementation projects with customers of our rapidly growing SaaS-based Accounts Payable automation and global payments solution. You will work closely with...


  • Medellín, Antioquia, Colombia Podium81 A tiempo completo

    Customer Support SpecialistPodium is seeking a highly skilled Customer Support Specialist to join our team in Medellín, Colombia. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, helping them to maximize their value from our platform.Your primary focus will be on delivering a...


  • Medellín, Antioquia, Colombia The Garcia Team A tiempo completo

    About The Garcia TeamWe are a dynamic and growing company seeking a skilled Human Resources Specialist to join our team in Medellin. As an HR Specialist, you will play a crucial role in supporting our recruitment efforts, employee relations, and other HR duties.Key Responsibilities• Manage the full recruitment lifecycle, including job postings, interviews,...