Customer Engagement Specialist

hace 2 meses


Bogotá, Bogotá D.E., Colombia Teleperformance Deutschland A tiempo completo
Unlock Your Potential as a Loyalty Specialist

We're seeking a highly skilled and dedicated individual to join our team as a Loyalty Specialist. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth through sales and customer engagement.

Key Responsibilities:
  • Develop and execute strategies to enhance customer loyalty and retention.
  • Provide personalized service to clients, addressing their needs and concerns in a timely and professional manner.
  • Identify opportunities to upsell and cross-sell products and services, driving revenue growth and business expansion.
  • Collaborate with internal teams to ensure seamless customer experiences and resolve any issues that may arise.
What We're Looking For:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven track record of success in sales and customer service, with a strong understanding of business development principles.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • High school diploma or equivalent required, with a passion for sales and customer service.
Benefits:
  • Competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • Flexible scheduling and work-life balance.
  • Comprehensive benefits package, including health insurance and retirement plan.
About Us:

Teleperformance Deutschland is a leading global digital business services company, with a presence in 100 countries and a team of nearly 500,000 Teleperformers worldwide. We're committed to innovation, diversity, and inclusion, and we're proud to be recognized as one of the best places to work in the country and the world.



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