Customer Engagement Specialist

hace 2 meses

Bogotá, Bogotá D.E., Colombia Teleperformance Deutschland A tiempo completo
Unlock Your Potential as a Loyalty Specialist

We're seeking a highly skilled and dedicated individual to join our team as a Loyalty Specialist. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth through sales and retention efforts.

Key Responsibilities:
  • Develop and maintain a deep understanding of our clients' needs and preferences to deliver tailored solutions.
  • Utilize strong communication and interpersonal skills to build trust and rapport with clients, ensuring seamless interactions and resolving any issues that may arise.
  • Identify opportunities to upsell and cross-sell our services, driving revenue growth and increasing client satisfaction.
  • Collaborate with internal stakeholders to ensure seamless execution of sales and retention strategies.
What We're Looking For:
  • A strong track record of sales and customer service experience, with a proven ability to drive business growth and exceed targets.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • A high level of emotional intelligence, with the ability to empathize with clients and provide tailored solutions to meet their needs.
  • A strong work ethic and ability to work in a fast-paced environment, with a focus on delivering exceptional results.
What We Offer:
  • A competitive salary and bonus structure, with opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment, with a focus on collaboration and teamwork.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • Opportunities for ongoing training and development, to ensure you have the skills and knowledge needed to succeed in your role.
About Us:

We're a global leader in digital business services, with a presence in over 100 countries and a team of nearly 500,000 Teleperformers worldwide. We're committed to innovation and excellence, and we're passionate about making a positive impact on our clients and communities.

We're an equal opportunities employer, and we welcome applications from diverse candidates who share our values and are passionate about delivering exceptional results.

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