Information Technology Support Specialist

hace 7 días


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo
Job Description

At Scotiabank, we are seeking a qualified Information Technology Support Specialist to join our team. The successful candidate will be responsible for contributing to the overall success of the Global Network Operations Centre (GNOC) as part of the 24x7 shift team.

  • Key Accountabilities:
    • Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
    • Monitor, triage, and action/escalate network alerts/events as part of a 24x7 network operations team.
    • Conduct health checks, provide reporting, and incident communications.
    • Attend bridge and troubleshooting calls.

Requirements:

  • Post-secondary education in a technology-related field.
  • Technical knowledge or experience with Cisco routers, switches, and firewalls.
  • Cisco Certifications, CCNP required.

What We Offer:

  • A competitive salary and benefits package.
  • A dynamic and inclusive work environment.
  • Opportunities for career growth and development.


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