Clinical Support Specialist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Philips A tiempo completo

Job Title

Clinical Support Specialist

Job Description

The Clinical Support Specialist plays a crucial role in ensuring the smooth operation of our Radiology Information System (RIS) and Picture Archiving and Communication System (PACS) applications.

Your key responsibilities will include:

  • Implementing and configuring RIS/PACS solutions in hospitals, clinics, and other healthcare facilities.
  • Ensuring seamless integration with other clinical systems, such as EMR/HIS, to guarantee efficient workflow.
  • Customizing configurations to meet the specific needs of our clients, adjusting both technical and functional aspects.
  • Providing ongoing technical support to troubleshoot issues related to RIS/PACS systems.
  • Addressing clinical questions and issues that may arise during implementation and usage of the systems.
  • Performing diagnostics and issue resolution in coordination with our support teams.

You're the right fit if:

  • You have experience in the configuration, support, and administration of RIS/PACS systems.
  • You possess knowledge of administrative topics, server management, and networking in hospital environments.
  • You can train all users, including technical and clinical staff, ensuring they can effectively use the implemented solutions.
  • You're able to provide ongoing support to customers, ensuring all issues are resolved in a timely and effective manner.

About Philips

We're a health technology company dedicated to improving people's lives through innovative healthcare solutions. We believe that every human matters, and we're committed to making quality healthcare accessible to all.

Join us in our mission to make a meaningful difference in the lives of others.

Learn more about our commitment to diversity and inclusion

Discover how you can contribute to our vision



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