Executive Virtual Assistant

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Torre A tiempo completo
{"title": "Bilingual Executive Virtual Assistant", "subtitle": "Join our team as a Bilingual Executive Virtual Assistant and help us succeed in our mission to provide reliable and efficient virtual assistants to businesses and entrepreneurs.", "content": "

We are looking for a highly organized and proactive Bilingual Executive Virtual Assistant to be the right hand of our business owner. As a pivotal role, you will be entrusted with the day-to-day management and administration of our short-term rental properties.

You will be responsible for ensuring that all operations run smoothly, allowing the owner to focus on broader business strategies. The ideal candidate is bilingual in English & Spanish, highly organized, proactive, and has the ability to work autonomously.

Key Responsibilities:
  • Act as the primary point of contact for all guest inquiries on platforms like Airbnb and VRBO, responding promptly to secure bookings.
  • Provide exceptional guest service by answering questions from upcoming and current guests.
  • Manage and adjust pricing calendars on Airbnb and VRBO to optimize bookings.
  • Schedule monthly cleaning services for all properties and coordinate with cleaning crews for early check-ins when possible.
  • Set and manage door codes for guests, ensuring a seamless check-in experience.
  • Oversee maintenance issues, coordinating repairs and ensuring timely resolution.
  • Track pool heating requests, apply charges, and manage monthly payments.
  • Handle all guest-related damage claims, gathering evidence, charging for damages, and following up on reimbursements.
  • Send friendly check-in and check-out reminders to guests to ensure a positive experience.
  • Maintain close communication with the property owner, providing regular updates on operations, guest experiences, and any issues that arise.
Qualifications:
  • Proven experience in Project management or in an administrative executive role.
  • Strong interpersonal and communication skills.
  • Bilingual in English and Spanish, with the ability to communicate clearly in both languages.
  • Ability to manage multiple tasks with a high level of efficiency and attention to detail.
  • Problem-solving skills and the ability to work independently.
  • Executive-level organizational and decision-making abilities.
Job Benefits:
  • Healthy work environment.
  • Team Oriented.
  • Opportunity for Professional Growth.
  • Remote Workplace.
", "lang_code": "en"}

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