Email Management Expert

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

This job opportunity is exclusively for candidates located in Latin America.

Position: Virtual Assistant (Inbox Coordinator)

Working Hours: Monday to Friday, 9:00am-5:00pm EST | 9:00pm-5:00am Philippine time

Salary Range: $1200-$1500 per month

About the Role:

As an Inbox Coordinator, your main duty will be to oversee, organize, and support multiple high-traffic inboxes for the organization and its clients. You will need to grasp the background, offerings, and advantages of the company and its clients to manage email interactions effectively. This position demands strong writing skills and the capacity to swiftly familiarize yourself with a company's services.

Key Responsibilities:

1. Email Oversight: Address all incoming emails promptly and thoughtfully, ensuring top-notch customer service.

2. Meeting Organization: Assist in scheduling and coordinating meetings for our clients.

3. Client Interaction: Respond to inquiries via email on behalf of our client, aiming to persuade the sender to agree to a sales meeting.

4. Inbox Upkeep: Ensure all inboxes are active, healthy, and functioning optimally.

5. Internal Documentation: Contribute to internal records and help establish best practices for inbox management.

6. Client Communication: Engage with clients via internal messaging platforms to ensure accurate email responses to complex inquiries.

Qualifications:

  • 1-3 years of demonstrated experience in a similar capacity
  • Proficient in Microsoft Office and Google Workspace
  • Outstanding communication abilities, both written and verbal
  • Meticulous attention to detail
  • Excellent organizational skills
  • Capability to meet deadlines and manage time efficiently
  • Self-sufficient and proactive problem-solver

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