Virtual Relationship Manager
hace 2 días
We empower entrepreneurs and CEOs worldwide by connecting them with exceptional virtual assistants.
About UsAt Atlas Assistants, we're committed to simplifying our clients' lives. We connect them with world-class executive assistants, enabling them to focus on strategic growth and personal fulfillment.
Our mission is twofold:
- To foster a thriving environment where our team can grow professionally, deliver excellence, and make a lasting impact.
- To simplify our clients' lives by providing unparalleled support and ensuring seamless collaboration between clients and their EAs.
You'll be the linchpin connecting our clients, Executive Assistants, and the Atlas team. As a Virtual Relationship Manager, you'll ensure seamless onboarding, build trust-based relationships, and champion the success of clients and their EAs.
This role is ideal for proactive problem-solvers who thrive on creating meaningful relationships and delivering exceptional results. You'll have the chance to transform complex challenges into streamlined solutions while growing professionally in a supportive and empowering environment.
Key Responsibilities- Client Relationship Management
- Act as the primary point of contact for clients and EAs, ensuring an exceptional onboarding experience during their first 90 days.
- Maintain strong, supportive relationships throughout the client engagement.
- Executive Assistant Matching and Coordination
- Oversight of the client - EA matching process and integration of EAs into client workflows.
- Provide ongoing support and accountability for EAs during the onboarding period.
- Process Optimization and Documentation
- Identify opportunities for clients to optimize their schedules, prioritize tasks, and improve productivity.
- Maintain detailed, accurate documentation of client preferences, processes, and progress.
To succeed in this role, you'll need:
- At least 2 years in a client-facing role (e.g., Customer Success, Client Onboarding, Account Management).
- Ideal experience working with 7- to 8-figure business owners and entrepreneurs based in North America.
- Exceptional verbal and written communication skills to build trust and synthesize complex information into actionable insights.
- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
- A solutions-oriented mindset with a knack for turning challenges into opportunities.
As a Virtual Relationship Manager at Atlas Assistants, you can expect:
- Fair compensation: $1,300-$1,400/month USD, with eligibility to earn a base pay increase and uncapped performance-based bonuses upon meeting specific criteria.
- Remote flexibility: Work from anywhere with a schedule aligned to 9 am–5 pm EST.
- Paid time off: 10 paid days off, unlimited sick leave, and 7 holidays (4 major + 3 of your choice).
- Professional growth: Comprehensive training, mentorship, and career advancement opportunities.
$1,300-$1,400 monthly salary offered to candidates who meet the position requirements.
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