International Service Delivery Specialist

hace 1 mes


Bogotá, Bogotá D.E., Colombia Abbott Laboratories A tiempo completo

Job Title: International Service Delivery Specialist

About Abbott Laboratories

Abbott Laboratories is a global leader in the healthcare industry, pushing the boundaries of medical science and technology to improve people's lives. With a strong presence in dozens of countries around the world, we are recognized as one of the most admired companies globally by Fortune.

A Career with Purpose

At Abbott Laboratories, you have the opportunity to do work that truly matters, grow professionally, and care for yourself and your loved ones. You will be part of a diverse and inclusive team, where everyone can thrive and live their best life.

What We Offer

We provide access to:

  • Career development opportunities with an international company, allowing you to grow your career and achieve your dreams.
  • A dynamic work environment that supports your personal and professional growth.

This role is based out of our Bogotá location in the Core Lab Division, where our diagnostic solutions are used in hospitals, laboratories, and clinics worldwide. Our tests, instruments, and informatics systems provide critical information that often serves as the first step in patient care decision-making for various health conditions.

Your Responsibilities

You will lead and achieve optimal customer satisfaction by offering technical and scientific support to clients and distributors while respecting global procedures. Additionally, you will develop strategic plans to meet the objectives of the Customer Support Area and coordinate Net Promoter Score (NPS) processes.

Requirements

To be successful in this role, you will need:

  • A Bachelor's degree.
  • 5+ years of experience in a related field, preferably with advanced English skills.
Benefits and Perks

As a valued member of our team, you can expect:

  • A competitive estimated salary range of $70,000 - $90,000 per year, based on your qualifications and experience.
  • A supportive work environment that fosters growth and development.
  • Diverse opportunities for career advancement and professional growth.
  • An equal employment opportunity employer committed to diversity and inclusion.


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