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Customer Experience Specialist
hace 2 meses
Resumen
Customer Experience Specialist
Why Teleperformance?
We are the industry leader with a presence in over 91 countries, certified as one of the best companies to work in the country and the world by Great Place to Work. We continuously innovate and strive for excellence.
Are you ready to be part of our top team?
Responsabilidades
What you'll do as Client Loyalty Specialist?
- Support our telecommunications commercial account.
- Provide excellent service by being a good listener and having commercial skills to attract and persuade.
- Work with confidential customer information, treating it with sensitivity.
- Aim to resolve interactions on a first contact by being proactive, patient, and understanding.
Requisitos
Who are you?
- An advanced English speaker who's empathetic, responsible, and proactive.
- An interaction expert with a commercial profile.
- A good listener who likes helping others by recognizing customer needs.
Enjoy:
- A salary of $.
- Performance Bonuses - Up to 15%
- Adherence bonus - 10%
- 40 hours per week - 2 days off (one of them is Sunday).
- Excellent work environment in our top offices and entertainment spaces located in Connecta (Ac. 26 #92-32).
- Growth opportunities and career development programs.
- Agreements (in Food, Transportation, Health, Mobile Operators and Entertainment) and many more.
- Experience is not required.
- Long-term contract and paid Training.
- Coworkers fund.
- Volunteering program.
Connect with other cultures and be part of the world's largest interactions team.
