SMBs Success Team Lead
hace 2 semanas
About Addi
We are a technology company revolutionizing credit and banking in Latin America, starting with point-of-sale finance. Our mission is to create fair, simple, and affordable financial services that empower our clients, treating them with dignity, and building financial freedom.
We operate as a full-stack startup, with a strong focus on innovation and data-driven decision-making. Our team is passionate about building a lasting company from the ground up, helping define every aspect of it.
Key Responsibilities
- Lead the SMB success team to drive expansion, merchant acquisition, retention, and engagement
- Develop and execute strategies to improve key performance indicators (KPIs) across the merchant life cycle
- Collaborate with analytics teams to discover insights and drive actions based on data
- Manage a high-performing team and maintain close tabs on KPIs
Requirements
- Proven track record of leading SMB sales and customer success teams in the local market
- At least 4 years of experience leading high-performing sales teams
- Ability to thrive in a startup setting, with a proven track record of excelling in fast-changing environments
- Exceptional analytical skills, with the ability to analyze and interpret data to drive strategic decision-making
- Strong business acumen, with the ability to build and present business cases to support new initiatives
What We Offer
- A challenging and rewarding role in a fast-growing company
- A competitive compensation package, including equity and benefits
- The opportunity to work with a diverse and talented team
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