Director of Operational Excellence
hace 5 días
We are seeking a highly skilled Director of Operational Excellence to drive significant impact in our dynamic and fast-paced environment. This role is pivotal in enhancing our company's operations, ensuring alignment with business objectives, and fostering efficiency, scalability, and client satisfaction.
Key Responsibilities:- Familiarize yourself with our vision, mission, and revenue targets, including achieving a monthly revenue target of $100K by 2025 and sustaining a robust pipeline of Level 1 clients.
- Audit processes across all service areas, identify areas to improve, and propose automation for scalability.
- Collaborate with our CEO to design strategies to reduce their workload and improve team ownership and efficiency.
You will serve as the primary point of contact for 1-2 clients, ensuring satisfaction and fostering trust, and address client inquiries, resolve issues, and provide updates on project progress.
Requirements:- Proven experience in operations management or a related role.
- Strong analytical and organizational skills with a focus on process improvement.
- Familiarity with CRM systems, automation tools, and project management platforms.
- Excellent communication and leadership abilities.
In this role, you will have the opportunity to work in a collaborative and supportive team culture, with competitive compensation and professional growth opportunities. If you are looking for a challenging role that drives significant impact, please apply now.
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