Operational Excellence Data Insights Specialist
hace 6 días
About Dialectica:
Dialectica is a leading B2B information services firm that empowers the world's top professionals to make informed decisions. Our mission is to create a trusted and innovative knowledge-sharing platform that drives unparalleled customer recognition.
We are recognized as one of Europe's fastest-growing companies, a Top Employer for Recent Graduates in Canada, and a Best Workplace. We believe in supporting our people to excel and grow, fostering a dynamic, empowering, and respectful workplace that accelerates society's shift towards prosperity.
With a global presence spanning 5 offices across 3 continents and a team of over 1,000 employees, we're always looking for individuals who share our passion for creating value beyond individual and organizational benefits.
Our Values:
- Respect
- Teamwork
- Ownership
- Growth Mindset
About the Role:
The Operational Excellence Data Insights Specialist will drive continuous improvement initiatives by leveraging analytics to optimize performance. This role involves implementing robust management systems to enhance efficiency across the organization, collaborating with cross-functional teams to streamline processes, and fostering a culture of innovation.
Responsibilities:
- Support Operational Management Systems: Implement and maintain structured systems (reporting, meetings, forcing mechanisms, feedback loops, etc.) to facilitate alignment, accountability, and problem-solving among operational teams.
- Keep the system evolving: React to a changing environment by continuously improving the management systems.
- Own Operational Analytics: Establish and maintain analytical frameworks to track and analyze key operational metrics, providing actionable insights to inform decision-making and drive performance improvements.
- Spearhead initiatives to upskill operational teams: Foster a culture of analytical thinking by teaching data analysis techniques to operational teams.
- Collaborate with other analytical teams: Share best practices, leverage expertise, and ensure alignment in data analysis methodologies and insights.
- Systematize Operational Processes: Identify best practices within operational processes and establish them across teams, ensuring uniformity and efficiency in execution.
- Continuously evaluate operational workflows: Identify areas for improvement and implement proactive solutions to enhance efficiency and effectiveness.
- Drive change in the organization: Champion a culture of continuous improvement by leading change initiatives that align with strategic objectives and enhance operational effectiveness.
Requirements:
- Bachelor's degree or higher in business management, economics, engineering, or equivalent
- Up to 1 year experience in Operations Roles (Operations Strategy, Analytics, or similar)
- Ideal profile has had experience in a high-paced startup environment
- Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels
- Advanced Spreadsheet skills (mastery of advanced formulas, automation of reports, and data manipulation techniques)
- SQL knowledge (basic to intermediate)
- Project and/or Change Management is a plus
Benefits:
- A competitive remuneration package where you'll be rewarded for your individual and team performance
- A comprehensive rewards package including support for flexible & hybrid working and career development through Learning & Development opportunities
- A private health insurance scheme and a wide range of discounts, offers, and promotions
- Support and coaching from engaging colleagues
- Opportunities to develop new skills and progress your career in a global organization
- A diverse and inclusive culture supported through various initiatives
- The freedom and flexibility to handle your role in a way that's right for you
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