Sales Representative

hace 2 días

Medellín, Antioquia, Colombia Medical Departures Inc. A tiempo completo

About Medical Departures Inc.

We are a fully remote company with a network of +6000 clinics/hospitals & +10,000 doctors/dentists in 29 different countries. Our team is spread throughout Latin-America, Europe, Africa, and Asia, forming a well-linked network across various locations, lifestyles, and backgrounds.

Job Summary

We are seeking a highly motivated Sales Representative to join our team. As a Sales Representative, you will be responsible for helping patients book their dental appointments at our global clinics via phone, WhatsApp, live chat, social media, and email.

Key Responsibilities

  1. Convert phone calls, chats, emails, and other communication channels from leads into dental & medical bookings at dental/medical clinics.
  2. Coordinate appointment bookings between dental providers and patients in English and/or any other languages.
  3. Source new sales opportunities through inbound lead follow-up and coverage on all front lines (phone/chat/live chat/social media).
  4. Recommend promotions that can help patients save money on their medical or dental treatment.
  5. Follow the suggested script provided to all Inside Sales Representatives in the Best Practice System (BPS) documentation and training.
  6. 100% front-line availability/coverage on phones, chat, email, WhatsApp for mornings, day, night, weekends assigned per the Sales roster.
  7. Collaborate with other Jr & Sr. inside sales team members to achieve company sales goals.
  8. Meet and beat the sales quota (revenue, estimated gross booking value - EGBV), cancellation/no show rates, invoice rates established per month.

Requirements

  1. 2-3 years Sales experience.
  2. 2+ years Cold calling experience (Outbound call is must).
  3. Fluent in English (verbal and written) *need-2-have*.
  4. Ability to handle a high volume of email, phone, chat, social media traffic simultaneously (leads & prospects).
  5. Experience meeting or beating sales targets.
  6. Proven experience being in the 'top tier' of sales performance at your previous employers.

Preferred Qualifications

  1. Fluent in Spanish/German/French/Arabic (verbal and written) *nice-2-have*.
  2. Extensive technical experience with: MS Office (Outlook, Word, Excel, Teams Chat) or Google Business suite (Gmail, Calendar, Meet, Docs, Drive), CRM (Zoho, Zendesk, Salesforce, SugarCRM, Freshworks), phones (Twilio, RingCentral, Dialpad, CallTrackingMetrics, Tollfreeforwarding), chat (LiveChat, Olark).
  3. Familiarity & knowledge of dental or medical procedures *nice-2-have*.

What We Offer

Medical Departures Inc. offers a competitive salary, commission, and benefits package, including 100% remote work, healthcare allowance, mobile & internet allowance, unlimited sick & vacation days, maternity/paternity, and more.

How to Apply

If you are a motivated and results-driven Sales Representative looking for a new challenge, please submit your application.

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