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Senior Team Lead for Operations Excellence
hace 2 meses
About the Role
Sophilabs is seeking a seasoned Senior Team Lead for Operations Excellence to join our team. In this critical position, you will lead a team of operators through coaching, mentoring, and hands-on career development.
Responsibilities
- Ensure an ongoing commitment to industry-leading quality, reliability, and security standards.
- Strive for continuous improvement and compliance with metrics and reporting of results.
- Troubleshoot and identify issues as fast as possible using a variety of internal tools.
Requirements
- Experience leading teams of more than 10 people.
- Background in HR and knowledge of compensation and salary negotiation.
- Fluency in the use of computers, mobile devices, and software applications.
- Exceptional written and verbal communication skills.
What We Offer
- A competitive salary range of $80,000 - $120,000 per year.
- A remote work arrangement with flexible hours.
- Ongoing training and professional development opportunities.
This role requires flexibility and the ability to undertake duties outside of the role specification from time to time. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply.
