Operations Team Lead

hace 1 semana


Bogotá, Bogotá D.E., Colombia Arrise A tiempo completo

At ARRISE, we're committed to excellence in the iGaming industry. Our company is built on a foundation of over 6,000 driven professionals, with offices worldwide. We partner with leaders like Pragmatic Play to deliver world-class gaming experiences. What sets us apart? We build opportunities, invest in our people, and foster growth at every level.

In this role as Floor Supervisor, you'll play a key part in ensuring seamless operations. Your responsibilities will include:

Key Responsibilities
  • Quickly resolve any game or staff incidents to maintain a smooth gaming experience.
  • Foster collaboration with the floor supervisors team, operating control room team, and other stakeholders to enhance communication and teamwork.
  • Monitor operational quality, safety, and inspect studio equipment to ensure it meets our high standards.
  • Conduct regular checks on dealers and shufflers to ensure their presence during designated shifts and maintain accurate attendance records.
  • Monitor and assess staff appearance, ensuring they adhere to our dress code policy.
  • Supervise dealers' and shufflers' activity and rotations to maintain efficient workflow.
About You

We're looking for individuals with a proactive approach, effective collaboration, and strong communication skills. A good command of English (both written and verbal) is essential. Previous experience in a similar role would be advantageous. Basic computer skills are also required.

Benefits

This role offers an attractive salary of $65,000 - $80,000 per year, depending on experience. We're a dynamic company that invests in its employees and provides opportunities for growth and development.



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