Empleos actuales relacionados con Customer Success Partner - Bogotá, Bogotá D.E. - Maersk
-
Customer Success Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Damco Spain SL A tiempo completoThe role of Customer Success Partner at Damco Spain SL is focused on developing customer relationships that promote retention and loyalty. They will support and work together with the Area Sales Team to ensure that assigned customers achieve their expected business outcomes with Maersk solutions.Key responsibilities include ensuring internal alignment on...
-
Customer Success Partner
hace 1 mes
Bogotá, Bogotá D.E., Colombia Maersk A tiempo completoWe are seeking a Customer Success Partner to join our team at Maersk. This role is responsible for ensuring smooth flow of requests and meeting Service Level Agreements (SLAs).Main Responsibilities:Ensure smooth flow of requests and meeting Service Level Agreements (SLAs)Ensure quality of requests is adhered toPerform Root Cause Analysis (RCA) of any errors...
-
Customer Success Strategist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Genesys A tiempo completoAs a Senior Customer Success Manager at Genesys, you will be responsible for managing a portfolio of enterprise customers. Your primary goal will be to ensure customer onboarding, retention, and revenue growth.Key Responsibilities:Manage a portfolio of enterprise customers as their primary business point of contact.Develop Customer Success Plans to achieve...
-
Customer Success Strategist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will play a critical role in ensuring the success of our customers by delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute customer success plans to drive business growth and retentionBuild and...
-
Customer Success Liaison
hace 1 mes
Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completoAbout the Role:As a Customer Success Administrator at Somewhere, you will serve as a vital link between our customers, customer success managers, and product teams. Your primary objective will be to drive customer value and product improvements by effectively communicating updates and adjustments.Key Responsibilities:Act as a liaison between the customer,...
-
Asesor de Atención al Cliente Comercial
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Customer Operations Success A tiempo completoBuscamos a un profesional con experiencia comercial en un entorno de llamadas de centro de contacto. Se ofrece un salario competitivo y oportunidades de crecimiento en la empresa Customer Operations Success.Las horas de trabajo serán de lunes a sábados, con horarios rotativos y disponibilidad de dos domingos al mes. El salario es de $1.300.000, más...
-
Customer Success Strategist
hace 1 semana
Bogotá, Bogotá D.E., Colombia LatamCent A tiempo completo**Overview of LatamCent:**We are a cutting-edge company dedicated to providing innovative solutions for our customers.**Job Title: Customer Success Strategist**We are seeking an enthusiastic and highly organized Customer Success Strategist to join our team. As a Customer Success Strategist, you will play a crucial role in ensuring our customers achieve...
-
Customer Success Strategist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Genesys A tiempo completoJob Title: Senior Customer Success ManagerAbout the Role:As a Senior Customer Success Manager at Genesys, you will play a critical role in driving business outcomes for our enterprise customers. You will be responsible for managing a portfolio of customers, serving as their primary business point of contact, and working closely with related functions to...
-
Customer Success Liaison
hace 1 semana
Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completoWe are seeking a highly skilled Customer Success Administrator to join our team at Somewhere. This is a full-time position, working 9:00 am to 5:00 pm CST, Monday to Friday.**Job Description:**The ideal candidate will serve as a liaison between the customer, customer success manager, and product teams to drive customer value and product improvements.They...
-
Data Driven Customer Success Operations Lead
hace 4 semanas
Bogotá, Bogotá D.E., Colombia TeleSign A tiempo completoAbout the RoleWe are seeking a highly skilled Data Driven Customer Success Operations Lead to join our team at Telesign. In this role, you will be responsible for ensuring that our customer-facing teams have the necessary resources, processes, and data to perform their jobs effectively and efficiently.Key ResponsibilitiesAct as a business partner to the...
-
Customer Success Strategist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Avaya A tiempo completoJob SummaryAs a Customer Success Strategist at Avaya, you will oversee the onboarding and revenue retention of our AXP Public Cloud Customers and solutions. You will work collaboratively to drive end-to-end customer engagement processes, including Adoption, Expansion, and Renewals.About the RoleThis role requires strong relationship skills and the ability to...
-
Customer Success Specialist
hace 2 meses
Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completoJob DescriptionAt Iron Mountain, we're committed to delivering exceptional customer experiences that drive growth and success. As a CoE Customer Success Specialist, you'll play a critical role in supporting our Customer Success Managers and Global Account Managers in managing relationships and growth for our GlSV & Enterprise Accounts.Key...
-
Client Success Business Partner
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Oracle A tiempo completoJob OverviewWe are seeking a Client Success Business Partner to join our team at Oracle. As a key member of our client-facing team, you will be responsible for driving maximum adoption of our solutions and identifying opportunities for product expansion with our clients.About the RoleThis is a challenging and rewarding role that requires a strong...
-
Cloud Customer Success Strategist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Avaya A tiempo completoAbout the OpportunityThis individual will oversee our AXP Public Cloud Customers and solutions, from onboarding to revenue retention. The Individual will work collaboratively and drive end-to-end customer engagement processes, Adoption, Expansion, and Renewals.Work with team to increase customer references and stories.The job also includes developing or...
-
Especialista en Fidelización Comercial
hace 1 semana
Bogotá, Bogotá D.E., Colombia Customer Operations Success A tiempo completoSomos Customer Operations Success y estamos buscando a un Especialista en Fidelización Comercial para nuestro equipo. Resumen del puestoEn Customer Operations Success, nos enfocamos en la satisfacción del cliente y su fidelidad. Nuestro Especialista en Fidelización Comercial jugará un papel fundamental en este proceso.Salario y beneficiosOfrecemos un...
-
Customer Success Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleAs a Customer Success Manager at SAP, you will play a critical role in helping our customers achieve their business goals and maximize the value of our solutions. This is a unique opportunity to join a dynamic team and make a real impact on the success of our customers.Key ResponsibilitiesCustomer OnboardingRegular Business ReviewsProactive...
-
Gestor de Llamadas Comercial en Bogotá
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Customer Operations Success A tiempo completoEn Customer Operations Success, estamos buscando un Gestor de Llamadas Comercial para unirse a nuestro equipo en Bogotá.Nuestra campaña es la Fidelización y estamos buscando al mejor talento para ayudarnos a crecer. Estás buscando un desafío emocionante en una empresa líder en su sector? Buscamos alguien con pasión por el trabajo y experiencia en...
-
Customer Success Professional
hace 4 semanas
Bogotá, Bogotá D.E., Colombia goFLUENT A tiempo completoAbout the RoleWe are seeking an experienced Customer Success Manager to join our team and contribute to the growth of our Latin American Market. This is a dynamic role that requires building strong relationships with clients, analyzing their needs, and identifying opportunities to maximize our impact.As a key member of our success team, you will be...
-
Bogotá, Bogotá D.E., Colombia Customer Operations Success A tiempo completoDescripción del Cargo:En Customer Operations Success estamos buscando a un profesional con experiencia en sistemas para unirse a nuestro equipo de soporte técnico en línea. Esta oportunidad te permitirá trabajar de manera remota y utilizar tus habilidades técnicas para resolver problemas complejos y mejorar la experiencia del cliente.Sobre...
-
Representante de Servicio al Cliente
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Customer Operations Success A tiempo completoEn Customer Operations Success, estamos comprometidos con brindar una experiencia excepcional a nuestros clientes. Como Representante de Servicio al Cliente, serás el rostro de nuestra empresa y tendrás la oportunidad de interactuar con personas de diferentes orígenes.Salario: $1.300.000 + Comisiones + todas las prestaciones de ley.Características del...
Customer Success Partner
hace 2 meses
We are seeking a highly skilled Customer Success Partner to join our team at Maersk. As a key member of our organization, you will play a vital part in our success by ensuring smooth flow of requests and meeting Service Level Agreements (SLAs).
Key Responsibilities- Ensure smooth flow of requests and meet SLAs.
- Ensure quality of requests is adhered to.
- Perform Root Cause Analysis (RCA) of any errors caused.
- Assist Team Leaders in shift planning.
- Have responsibility for tagging requests.
- Act as single point of contact for stakeholders and frontline sales.
- Conduct deadlines negotiation for bulk requests.
- Maintain and send weekly productivity, performance, and process-related reports to stakeholders and management.
- Provide back-end support to front sales.
- May analyze requests from customers.
- Bachelor's degree in International Trade, International Business, or Logistics.
- 2-3 years of experience in logistics and multinational companies.
- Stakeholder and project management experience.
- Customer and people-oriented.
- Excellent written and verbal communication skills.
- Excellent conflict-resolution and problem-solving skills.
- Strong management and organizational skills.
- Ability to thrive in a team environment and work independently.
- Leadership skills.
- Proficiency in Salesforce, SAP, and MS Office tools is a plus.
- Fluency in English.
- Detailed-oriented.
Maersk is a global leader in container logistics, committed to a diverse and inclusive workplace. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and customers.
We value the diversity of our talent and will always strive to recruit the best person for the job. We're proud of that and see it as a genuine source of strength for building high-performing teams.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing CUSTOMER SUCCESS PARTNER.
