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Sales Process Specialist
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Charger Logistics Inc. stands as a premier asset-based transportation provider with a robust presence across North America. With two decades of expertise in delivering exceptional logistics solutions, Charger Logistics has evolved into a top-tier transport entity and continues to expand its operations.
At Charger Logistics, we prioritize the development and support of our employees, fostering an environment that encourages learning and professional growth. We are an entrepreneurial organization that values and promotes individual ideas and strategies. We are currently seeking a driven individual to join our dynamic team.
Key Responsibilities:
- Collaborate with Senior Sales Management to comprehend both short- and long-term strategic needs, assisting in the development of tools, processes, and campaigns aimed at achieving corporate objectives.
- Establish and maintain a revision-controlled sales process to ensure that all sales personnel and related departments are utilizing the most current instructions for managing their leads.
- Act as a process leader within the Sales Software Development and maintenance teams, which includes, but is not limited to, Geomapping, Configuration, CRM, Pricing tools, proposal templates, and pipeline management tools.
- Analyze, develop, and disseminate sales performance reports, working alongside IT and department heads to compile necessary data for report generation, with a goal of transitioning to automated dashboard reporting.
- Create and sustain a sales training matrix to ensure comprehensive training records for all sales staff and to identify further training opportunities.
- Assist Regional Sales Management in the design and implementation of onboarding and training initiatives for new sales professionals.
- Foster a culture of customer service, trust, continuous improvement, safety, reliability, quality, accountability, and discipline among both internal and external customers.
- Serve as the primary contact for any inquiries related to CRM.
Qualifications:
- Minimum of 3 years of experience in Sales Management or Sales Process.
- Demonstrated expertise in the development of sales processes and procedures.
- A proactive leader in change management, with a strong ability to identify challenges and propose effective solutions.
- Proven experience in establishing foundational elements within sales management tools.
- Comprehensive understanding of CRM systems (such as HubSpot), design software, and sales metric dashboards.
Benefits:
- Permanent employment opportunity.
- Opportunities for professional growth.
- Competitive salary package.