CRM Sales Process Analyst

hace 7 días

Bogotá, Bogotá D.E., Colombia Charger Logistics Inc A tiempo completo
Unlock Your Potential with Charger Logistics Inc.

Charger Logistics Inc. is a world-class asset-based carrier with a strong presence across North America. With over two decades of experience in providing top-notch logistics solutions, we have evolved into a leading transport provider, continuously growing and expanding our services.

We invest heavily in our employees, providing them with the resources and support needed to learn and grow their expertise. Our entrepreneurial mindset welcomes and encourages individual ideas and strategies, fostering a collaborative and innovative work environment.

Key Responsibilities:

  • Collaborate with Senior Sales Management to understand short- and long-term strategic requirements, assisting in the creation of tools, processes, and campaigns to drive corporate targets.
  • Develop and maintain a revision-controlled sales process to ensure all sales staff and associated departments use the latest instructions for managing leads.
  • Lead process improvements in the Sales Software Development and maintenance teams, focusing on Geomapping, Configure, CRM, Pricing tool, proposal templates, and pipeline tools.
  • Develop and publish sales measurement reports, working with IT and other department heads to gather necessary information for report creation and moving towards automated dashboard report output.
  • Develop and maintain a sales training matrix to ensure all sales personnel training records are up-to-date and training opportunities are identified.
  • Support Regional Sales Management in creating and deploying onboarding and training programs for new Sales professionals.
  • Develop and nurture a culture of customer service, trust, continuous improvement, safety, reliability, quality, accountability, and discipline with both internal and external customers.
  • Act as the customer service representative for any CRM-related inquiries.

Requirements:

  • 3+ years of experience in Sales Management or Sales Process.
  • Proven experience in developing sales processes and procedures.
  • A leader in change management, with a strong ability to identify problems and propose effective solutions.
  • Demonstrated experience in building foundational elements in sales management tools.
  • Strong understanding of CRM (HubSpot), design software, and sales metric dashboards.

Benefits:

  • Permanent Role
  • Growth opportunities
  • Competitive salary

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