Sap Se Technical Leadership Position

hace 11 horas

Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

We are seeking a highly skilled SAP Professional to assume the role of Technical Service Manager. This position plays a vital part in delivering top-notch technical managed services, supporting Rise with Sap customers in their S/4HANA Private Cloud adoption journey, and ensuring customer satisfaction through effective service delivery.
**Key Responsibilities:**
• Serve as the primary contact for private cloud customers for technical delivery topics, technology discussions, and contractual entitlements for technical components as per contract.
• Be the technical landscape owner, responsible for leading technical delivery and management of system landscape as a representative of Sap Enterprise Cloud Services.
• Accountable as the single orchestrator for End-to-End delivery from Sap Enterprise Cloud Services.
• Introduce technical managed services scope, roles, and responsibilities as part of customer onboarding to establish and strengthen the partnership.
• Develop strategic technical engagement via service planning with clients by acting as a trusted advisor to establish a focus on core services delivered.
• Proactively manage operational security risk by ensuring maintenance activities are addressed promptly, making customers aware of compliance reports, and closure of risk letters.
• Act as a trusted technical advisor in safeguarding and sharing innovation roadmap with the customer.
• Maintain close collaboration with ECS (Enterprise Cloud Services) Technical Operations to drive operational topics including ticket handling.
• Establish good relationships with all customer-facing roles in Sap to provide a One Sap experience.
• Be part of the Sap overall governance model set up for each customer.
• Active internal and external stakeholder management.
• Proactively add value to customer (business) through aligning VAT (virtual account team) initiatives.
• Guide customers on key topics like Business Continuity, Security & Compliance.
• Maintain customer satisfaction through proactive issue mitigation and escalation management.
• Support customer critical situations and de-escalations.
• Protect ECS revenue by being proactive in managing balance statement reviews, supporting contract renewals, and other revenue leakage possibilities.

**Requirements:**

  • Bachelor's degree or higher in Computer Science, Engineering, Information Management, Business Administration, or related fields.
  • High proficiency in customer communications and presentations.
  • Strong understanding of Sap solutions, including S/4HANA architecture, conversion, migration paths, and tools.
  • Proficiency in English is mandatory; additional language skills are an asset.

**Salary Range: $80,000 - $120,000 annually**, depending on experience. Location: Bogota, Colombia. Work model: hybrid work - 3x a week onsite. To be successful in this role, you will require strong technical expertise in Sap solutions, excellent communication skills, and the ability to work effectively in a virtual environment. If you have a passion for technical leadership and a desire to deliver exceptional results, we encourage you to apply for this exciting opportunity. We offer a competitive salary package, opportunities for professional growth, and a collaborative work environment. Successful candidates may be required to undergo a background verification with an external vendor.

  • Expert SAP Technical Service Lead

    hace 2 días

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    **Job Title:** Expert SAP Technical Service LeadSAP SE is seeking an accomplished SAP Professional with a technical background to join our team as a Technical Service Manager. The successful candidate will be instrumental in delivering high-quality technical managed services, supporting Rise with SAP customers in their SAP S/4HANA Private Cloud adoption...

  • Sap Se Technical Ecommerce Solutions Architect

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    At Sap Se, we are seeking a highly skilled Technical Ecommerce Solutions Architect to join our team. As a key member of our organization, you will be responsible for supporting our customers' adoption process during their entire Value Journey. This includes providing in-depth technical knowledge of the Sap Commerce Cloud platform and other CX products.We...

  • SAP Technical Service Manager

    hace 4 días

    Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo

    Job Description:We are seeking an experienced SAP Professional to fill the role of Technical Service Manager in our Bogota, Colombia office.About the Job:This is a unique opportunity for a highly skilled and motivated individual to join our team as a Technical Service Manager. As a key member of our team, you will be responsible for delivering high-quality...

  • Technical Leadership Position in Software Engineering

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Critical Mass A tiempo completo

    At Critical Mass, we are seeking a highly skilled Technical Leadership Position in Software Engineering to join our team. This role offers an exciting opportunity for a seasoned professional to take on a leadership position and contribute their expertise in software engineering principles, technical architecture, and project management.

  • Cloud Transformation Lead: SAP S/4 HANA Adoption Expert

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    About the Role:We are seeking an accomplished SAP Technology Consultant to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). In this role, you will contribute to SAP's global strategy by supporting customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise.Key Responsibilities:Act as a trusted...

  • Global SAP EWM Expert

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo

    SAP EWM Consultant Position OverviewAs a seasoned expert in Supply Chain Management, we are seeking an experienced SAP EWM Consultant to join our team at SAP Colombia, Bogota. This role is ideal for professionals who have a strong background in implementing and optimizing SAP Enterprise Warehouse Management (EWM) solutions.

  • Ewm Consultant Position with Expertise in Logistics

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    About the RoleSAP Se is seeking an Ewm Consultant to join our team. As a Premium Hub CoE Consultant for Logistics Ewm, you will analyze end-to-end processes of global customers and present findings and recommendations to IT managers and executives.Responsibilities include:Preparation, conception, realization, and Go Live of customer implementation...

  • SAP UX Architect with Mobile Orientation

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    SAP SE is a leading provider of enterprise software solutions, helping over 400,000 customers worldwide work together more efficiently and use business insight more effectively. Estimated salary: $120,000 - $180,000 per year. The company has evolved from its leadership in enterprise resource planning (ERP) software to become a market leader in end-to-end...

  • SAP Senior Consultant: Expert in Manufacturing Processes

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    Job OverviewSAP SE is a global leader in enterprise software, empowering companies to run better. As a SAP Senior Consultant, you will play a crucial role in helping our clients optimize their manufacturing processes.About the JobIn this position, you will be responsible for analyzing end-to-end processes of our global customers and presenting...

  • SAP Technical Service Manager

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    Technical Service Manager OpportunityWe are seeking an accomplished SAP Technology Consultant to join our SAP Enterprise Cloud Services (ECS) team as a Technical Service Manager (TSM). As a TSM, you will play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they...

  • Expert SAP Commerce Cloud Solution Architect

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo

    We are seeking a highly skilled SAP Commerce Cloud Solution Architect to join our team at SAP SE. As a key member of our organization, you will play a vital role in shaping the future of e-commerce and digital transformation for our customers.About the RoleThis is an exciting opportunity to work with a talented team of experts who share your passion for...

  • Senior SAP Ariba Consultant

    hace 2 días

    Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completo

    We are seeking an experienced Senior SAP Ariba Consultant to join our team as a Supply Chain Expert. This is a fantastic opportunity to work with a leading company in the field of enterprise software and make a significant impact on our customers' businesses.About the RoleAs a Senior SAP Ariba Consultant, you will be responsible for providing expert advice...

  • SAP Finance Business Process Expert

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    Job SummaryWe are seeking a skilled SAP Finance Business Process Expert to join our team. This role will involve analyzing SAP solutions for international customers and providing guidance and support across all SAP Activate phases to ensure successful S/4HANA implementation projects.ResponsibilitiesAnalyze SAP solutions for international customersProvide...

  • SAP UX Expert

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    We are seeking an experienced SAP UX Expert to join our team, responsible for implementing SAP's standard User Experience solutions for customers.The ideal candidate will have a deep understanding of SAP Fiori, UX for S/4HANA, and BTP knowledge. Experience with software development using SAPUI5 and BTP is also essential.Responsibilities include conducting UX...

  • SAP Global Trade Services Business Process Consultant

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    About SAPSAP is a global leader in enterprise software and software-related services.We help organizations run at their best by providing innovative solutions for business operations, with a focus on digital transformation and industry-specific requirements.Our mission is to enable our customers to succeed in an ever-changing world by providing them with the...

  • Sap Senior Consultant Premium Hub

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    Role OverviewSAP SE is seeking a seasoned HCM/SuccessFactors Senior Consultant to join its Premium Hub CoE team. This role offers an exciting opportunity for passionate individuals with excellent technical and communication skills to work with international customers, analyzing SAP solutions and presenting findings to IT managers and executives.About the...

  • E-commerce Technical Specialist with SAP Commerce Cloud Expertise

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking an experienced E-commerce Technical Specialist to join our team, where you will play a crucial role in helping our customers unlock the full potential of SAP Commerce Cloud. As part of our fast-paced growth business, you will be responsible for providing in-depth technical knowledge and support to ensure seamless project...

  • Sap Se Contracting Expert

    hace 3 días

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    **Job Overview**Sap Se is seeking a highly skilled Contracting Specialist to join our Global Concur Contracting Team. The ideal candidate will have a strong understanding of contract management, excellent attention to detail, and the ability to work collaboratively with cross-functional teams.**Responsibilities**The successful candidate will be responsible...

  • SAP Business Process Optimization Expert

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    Company OverviewSAP SE is a global leader in enterprise software solutions, empowering businesses to run more efficiently and make better decisions. With a strong focus on innovation and customer satisfaction, we strive to create a workplace that values diversity, collaboration, and continuous learning.Job DescriptionWe are seeking an experienced BizTalk...

  • Senior SAP Order to Cash Consultant

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Sap Se A tiempo completo

    About the RoleWe are seeking a highly skilled Senior SAP Order to Cash Consultant to join our team in Bogota, Colombia. As a key member of our Premium Hub-Centre of Expertise (CoE), you will be responsible for analyzing end-to-end sales and service processes for our global customers and presenting your findings and recommendations to IT managers and...