Network and Desktop Support Specialist
hace 3 semanas
Key Responsibilities
Design, install, implement, operate, maintain, and support all IT-based systems of the department, including core networks, Windows OS management, and telecommunications.
Key Requirements
•Establishes network specifications by conferring with network leaders and analyzing workflow, access, information, and security requirements.
•Working knowledge of network features and protocols, including Carrier Services – WAN Circuits, MPLS, VPNS, VRFs, DWDM, Frame Relay, point-to-point, OCx, DS3, E/T1s.
•Maintains network performance by performing network monitoring and analysis, performance tuning, troubleshooting network problems, and escalating issues to seniors.
What You Know
A minimum of 2 to 3 years of experience in managing networking infrastructure and desktop support issues and operations, with knowledge of FortiGate firewalls and the ability to maintain SOP documentation for networking and other technologies.
Benefits
Continuous Learning: Year-round training sessions are offered as part of skill enhancement certifications sponsored by the company on an as-needed basis. We support our team to excel in their field.
Parental Medical Insurance: Nisum believes our team is the heart of our business and we want to make sure to take care of the heart of theirs. We offer opt-in parental medical insurance in addition to our medical benefits.
Activities: From the Nisum Premier League's cricket tournaments to hosted Hack-a-thon, Nisum employees can participate in a variety of team-building activities such as skits, dance performances, in addition to festival celebrations. Free Meals: Free snacks and dinner are provided daily, in addition to subsidized lunch.
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