Desktop Support Specialist
hace 1 mes
Gove is a leading organization seeking a skilled Desktop Support Specialist to maintain the integrity of our IT infrastructure. The ideal candidate will possess 2-4 years of technical experience and a degree in any field.
Job DescriptionIn this role, you will assist in troubleshooting errors and providing solutions to end-users, ensuring seamless operation of our desktop and laptop systems. Key responsibilities include:
- Installing, maintaining, and troubleshooting client software and hardware
- Updating systems with the latest hardware and software as needed
- Resolving employee issues quickly and efficiently
- Bolstering company products and services knowledge
We are looking for an individual with successful experience in a corporate environment, strong knowledge of computers and hardware devices, and proficiency in network troubleshooting, Ethernet, and IP configuration.
Required Skills and QualificationsTo excel in this position, you must have:
- Hands-on experience with laptop disassembly and reassembly for repair or replacement
- Aptitude for troubleshooting and identifying problems in laptops
- Familiarity with ticketing-based support systems
The selected candidate will enjoy a competitive salary, estimated to be around $60,000-$80,000 annually, commensurate with experience.
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