Global HR Operations Specialist

hace 18 horas


Bogotá, Bogotá D.E., Colombia Sutherland Global A tiempo completo

Company Overview: Sutherland Global is a leading provider of business process outsourcing solutions. As a member of our team, you will play a key role in supporting HRSS operations across the LATAM region, with a focus on Mexico and Colombia.

Salary: $60,000 - $80,000 per year

Job Description: The Global HR Shared Services Sr Associate will be responsible for overseeing assigned tickets and ensuring compliance with local regulations while making a direct impact on our business success.

Key Responsibilities:

  • Take charge of the affiliation process for new hires to social security systems (ARL, AFP, CC, EPS, etc) and ensure they are correctly implemented and compliant with local regulations.
  • Handle and resolve related queries using SAP SuccessFactors, including compensation adjustments, transfers, promotions, terminations, and other essential HR transactions.
  • Oversee the accurate preparation of exit documents, ensuring compliance with labor laws and social security requirements.
  • Be the gatekeeper for error-free transactions by ensuring each action is meticulously executed to avoid any legal issues, safeguarding the organization and employees.
  • Exercise discretion while handling highly sensitive information, adhering to strict data protection policies.

Required Skills and Qualifications:

  • Language Skills: Ability to communicate in English and Spanish, both verbally and in writing, to interact with global teams.
  • Experience in Global HR Shared Services is preferred; roles involving processing queries in systems will also be considered.
  • A natural eye for detail to ensure accuracy in all GHRS transactions—your precision is key to maintaining compliance and protecting the organization.
  • Demonstrated ability to manage sensitive information with care and integrity.
  • Preferable proficiency in SAP SuccessFactors or similar systems and have a strong command of Excel to manage and analyze data efficiently.

Benefits: This is an exciting opportunity to join GHRS Global HR Shared Services and make a significant contribution to the success of our LATAM operations. If you are a motivated and detail-oriented professional with a passion for delivering excellence, we'd love to meet you.

Career Development Opportunities: You'll have the opportunity to grow and expand your skills with access to ongoing learning, training opportunities and interaction with other teams around the globe.



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