HR Operations Specialist for Global Expansion

hace 5 días

Bogotá, Bogotá D.E., Colombia Payjoy A tiempo completo

About PayJoy: PayJoy is a mission-driven financial service provider dedicated to helping underserved customers in emerging markets achieve financial stability and success. Our patented technology enables lending through smartphone-based digital collateral, while machine learning, data science, and AI-powered anti-fraud capabilities provide the lowest costs and highest customer qualification rates in the industry. As of 2024, we have disbursed billions of dollars in credit to 12 million customers, doubling our impact over the past two years while maintaining strong profitability and sustainability.

This Role: We are seeking an experienced People Operations Specialist to join our dynamic People Team. This critical role focuses on managing and optimizing HR systems and processes, ensuring operational efficiency and contributing to a positive workplace culture. This position involves working independently, problem-solving effectively, and collaborating with team members to develop and refine HR policies and procedures.

Responsibilities:

  • Proficiently utilize and manage various People Team systems, including BambooHR, Lever, Small Improvements, and CultureAmp.
  • Assist in implementing and maintaining HR systems, collaborating with other team members to support process implementation and revision.
  • Partner with the People Team to develop and implement HR policies and procedures, ensuring alignment with organizational needs and compliance requirements.
  • Maintain current knowledge of HR laws and regulations, ensuring accuracy and compliance in all HR-related documents.
  • Create and maintain HR metrics and reports to inform decision-making, analyzing data to identify trends and areas for improvement.
  • Take on additional responsibilities as needed to support the People Team's objectives and the organization's growth.

Qualifications:

  • Experience with HR systems such as BambooHR, Lever, Small Improvements, and CultureAmp.
  • Project management skills using software like Asana or Jira.
  • Strong analytical, critical thinking, and problem-solving skills with high accuracy and attention to detail.
  • Ability to work independently, prioritize tasks, manage complex projects, and proactively identify areas for improvement.
  • Minimum 5 years of experience in HR Operations within a multinational startup environment.
  • US Payroll & Benefits Administration is highly desirable.

Benefits: In line with the country of hiring, benefits will include a $2,000 USD annual Co-working Travel allowance, $2,000 USD annual Professional Development allowance, $500 USD annual Fitness allowance, $500 USD Phone Finance allowance, $250 USD Home Office equipment allowance, and $200 USD Headphone allowance. PayJoy is an Equal Employment Opportunity employer committed to diversity and inclusion.

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