Senior Client Success Manager
hace 1 semana
As a Client Success Specialist at Oracle, you will play a critical role in driving maximum adoption of our solutions and identifying opportunities for product expansion. You will be responsible for building and maintaining high-value relationships with our clients, working closely with cross-functional teams to provide timely issue resolution and ensuring client satisfaction.
Key Responsibilities- Lead cross-functional teams to resolve client issues and improve overall client satisfaction
- Develop and execute strategies to drive client adoption and product expansion
- Collaborate with internal teams to improve the way Oracle serves its clients
- Fluency in spoken and written English and Portuguese
- Experience supporting the implementation of enterprise-class applications
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong communication and interpersonal skills
IC3
As a Client Success Specialist at Oracle, you will have the opportunity to work with medium-sized clients to develop long-term partnerships and ensure their continued success. You will be responsible for maintaining a high level of client satisfaction by serving as a liaison between our clients and Oracle's internal operations. You will also identify opportunities for product expansion and up-sell, and share information across the CSM team via defined methods.
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Client Success Manager
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Customer Success Manager
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Client Success Strategist
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