Customer Service and Collection Specialist
hace 2 semanas
We are a leading bank in Bogota, committed to investing in our employees and helping you continue your career.
Job SummaryWe are seeking a Customer Service and Collection Specialist to join our team. As a key member of our collection unit, you will be responsible for maximizing collection recoveries while minimizing costs.
Key Responsibilities- Cultivate effective communication with customers across multiple countries to resolve delinquency issues and promote timely payments.
- Utilize knowledge of retail lending products and services to provide tailored solutions and exceed customer expectations.
- Analyze customer data to identify trends and areas for improvement, informing strategies to optimize collection outcomes.
- Maintain accurate records and adhere to established protocols to ensure compliance with Bank policies and regulatory requirements.
- 1 year of work experience in Call Center operations or a related field.
- Familiarity with collection systems and processes within the banking sector.
- Strong analytical and negotiation skills to effectively manage complex customer interactions.
- Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
- Basic PC skills, including proficiency in Windows-based applications.
In this role, you can expect:
- A competitive salary range of $40,000 - $60,000 per annum.
- Ongoing training and development opportunities to enhance your skills and expertise.
- A dynamic and inclusive work environment that values diversity and teamwork.
- The chance to contribute to the success of our collection unit and drive business growth.
-
Collection Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoJob OverviewWe are seeking a highly motivated and results-driven Collection Specialist to join our team at Scotiabank.The successful candidate will be responsible for maximizing collection recoveries on assigned Credit Products while minimizing collection costs.About the RoleKey Responsibilities:Influence collection activity to provide the Bank with optimal...
-
Customer Service Operations Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Group Customer Operation Success A tiempo completoWe are seeking a highly skilled Customer Service Operations Specialist to join our team at Group Customer Operation Success. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, including tracking garnishments and managing related documentation.Located in Bogota, this is a full-time,...
-
Strategic Customer Service Operations Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Diageo A tiempo completo**Job Summary:**We are seeking a skilled Strategic Customer Service Operations Specialist to join our team at Diageo. In this role, you will be the primary point of contact for customers, including EDI customers, IMC's, 3rd party service providers, and Business Enterprise Operations Teams. Your key responsibility will be to act as a link between the Customer...
-
Customer Service Improvement Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia zeroG - AI in Aviation A tiempo completoAt zeroG - AI in Aviation, we are seeking a highly skilled SAC Specialist to join our team. As a key player in our customer service department, you will be responsible for enhancing the overall customer experience by managing and administering strategies aimed at improving service efficiency.This role requires strong communication and assertiveness skills to...
-
Bogotá, Bogotá D.E., Colombia Zimmer Biomet A tiempo completoZimmer Biomet is a global medical technology leader with nearly 100 years of innovation and commitment to providing mobility and renewed life to people around the world.We are seeking an Administrative Finance Specialist with exceptional customer focus to join our team. As a key member of our finance department, you will play a critical role in maintaining...
-
Customer Service Portfolio Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Nuvei Corp A tiempo completo**Job Title:** Customer Service Portfolio SpecialistAt Nuvei Corp, we are seeking a skilled and customer-focused portfolio support specialist to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional service and building long-lasting relationships with merchants.**About the Role:As a Customer Service...
-
Customer Service Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completoUnlock Your Potential in Wealth ManagementAt Emapta, we're committed to delivering exceptional client experiences through tailored wealth management solutions. As a Customer Service Specialist, you'll play a vital role in providing top-notch support to our clients, leveraging your strong interpersonal and administrative skills to drive success.Key...
-
Service Management Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoWe are seeking a Service Management Specialist to join our team at {company}.About the Role: As a Service Management Specialist, you will be responsible for developing and implementing effective service management processes to drive business efficiency and customer satisfaction. You will work closely with cross-functional teams to identify areas for...
-
Customer Service Liaison
hace 1 mes
Bogotá, Bogotá D.E., Colombia Hire Emerald A tiempo completo**Hire Emerald's Commitment to Excellence**We are seeking a highly skilled Contract Support Specialist to provide exceptional customer service to our clients. The ideal candidate will possess excellent communication skills, be able to work independently, and have experience in a customer service role.Key Responsibilities:Deliver outstanding customer service...
-
Customer Service Operations Specialist
hace 7 días
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoAt Sagan, we bridge the gap between global talent and US-based businesses by connecting top executives, founders, and CEOs with international candidates. As a Customer Service Operations Specialist, you will play a vital role in enhancing customer satisfaction and maintaining seamless operations.About the Role:We are seeking a detail-oriented professional...
-
Customer Service Team Lead
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Johnson And Johnson A tiempo completoJob OverviewThe Customer Service Team Lead plays a crucial role in maintaining high customer satisfaction levels by ensuring timely and accurate order processing.Key Responsibilities:Oversee a team of customer service specialists to ensure they are providing excellent service and resolving customer complaints effectively.Maintain a high level of customer...
-
Credit Risk Management Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Diageo A tiempo completoAbout the RoleWe are seeking a skilled Credit Risk Management Specialist to join our team in Bogotá. As a key member of our Finance team, you will be responsible for ensuring customer reconciliation and cash collection, leading to increased cash flow, reduced bad and old debt, and mitigated risk related to non-collection.Key ResponsibilitiesProactive cash...
-
Customer Service Strategist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia PayU A tiempo completoAbout PayUAs a leading online payment service provider, we strive to deliver exceptional service experiences for our 300,000+ merchants and millions of consumers.About the RoleAs a Customer Service Strategist at PayU, you will play a crucial role in managing and administering strategies aimed at improving the service experience and ensuring the proper...
-
Customer Experience Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Horatio A tiempo completoCustomer Experience Specialist Job OverviewWe are seeking a Customer Experience Specialist proficient in French to join our team at Horatio. In this role, you will provide high-quality customer service to our global client base, assisting with inquiries and resolving issues across multiple channels.Key Responsibilities:Customer Support: Provide exceptional...
-
Customer Service Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob Title: Customer Service Associate Job Summary We are seeking a skilled Customer Service Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring all customer inquiries and queries are addressed efficiently using our proprietary platforms. Key...
-
Credit Collection Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Achievers A tiempo completoAbout AchieversWe empower employees to recognize each other in real-time, aligning them to our company values and goals. With nearly 4 million global users across 170+ countries, our Employee Experience Platform enables seamless recognition and alignment.Our Commitment to YouWe value individuality and unique perspectives, fostering an inclusive, diverse, and...
-
Customer Support Specialist
hace 2 días
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoBruntWork is a dynamic food production and delivery company, offering an exciting opportunity for a Bilingual Customer Support Specialist to join our team.Job OverviewWe are seeking a highly skilled and experienced Bilingual Customer Support Specialist to provide exceptional customer service in both English and Spanish. As a key member of our customer...
-
Customer Service Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoThe Customer Service Associate will be responsible for delivering exceptional support to clients, ensuring timely and efficient resolution of customer inquiries and queries utilizing the proprietary NielsenIQ platforms. This role focuses on providing top-notch customer support through CSO/MSD task triaging and resolving customer requests to drive a...
-
Customer Service Liaison Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Hire Emerald A tiempo completoOverview:Hire Emerald is seeking a Contract Customer Service Representative to provide exceptional customer service via phone, email, and chat. This role requires excellent communication skills, the ability to work independently, and experience in a customer service capacity.Key Responsibilities:Provide high-quality customer service to clients via various...
-
Collections Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Auxis A tiempo completoCollections Specialist Job DescriptionAuxis is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for handling the collections process on behalf of our clients. Your primary goal will be to ensure timely and accurate collection of outstanding payments from customers, while maintaining strong...