Strategic Quality Assurance Leader

hace 5 días


Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo
About Ingepsy

Ingepsy is a leading-edge company known for its commitment to innovation and excellence. We offer a stimulating environment where each team member can make a meaningful contribution and achieve their professional goals while working collaboratively towards shared success.

Job Description

We are seeking a dynamic Manager of QC and Training to lead and optimize our quality control and training operations.

Key Responsibilities
  • Oversight of the Quality Control and Training teams, setting objectives and guiding their daily operations.
  • Ensuring all activities align with regulatory requirements and internal KPIs.
  • Evaluation of training programs and quality processes to identify improvement opportunities.
  • Development and implementation of quality assurance frameworks to enhance service delivery.
  • Analysis of performance trends, preparation of detailed reports, and presentation of actionable insights.
  • Management of team recruitment, onboarding, and performance evaluations.
  • Collaboration across departments to promote a culture of compliance and continuous improvement.
Requirements
  • Bachelor's degree in Business Administration, Quality Management, Educational Training, or related fields (Master's preferred).
  • Advanced English proficiency (minimum B2 level).
  • Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer).
  • Significant experience in quality control, training, and leadership.
  • Proven ability to manage QC and Training teams, ideally within iGaming or similar industries.
Benefits

We offer competitive compensation, including a base salary of $85,000, with bonus opportunities tied to performance. Additional benefits include paid training, comprehensive private health insurance, and opportunities for career growth within a leading global tech company.



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