Quality Assurance Leader
hace 2 semanas
Job Overview
">We are seeking a dynamic leader to oversee the Quality Control and Training teams, setting objectives and guiding their daily operations.
">Main Responsibilities:
">- ">
- Oversee the Quality Control and Training teams, ensuring all activities align with regulatory requirements and internal KPIs.">
- Evaluate training programs and quality processes to identify improvement opportunities.">
- Develop and implement quality assurance frameworks to enhance service delivery.">
- Analyze performance trends, prepare detailed reports, and present actionable insights.">
- Manage team recruitment, onboarding, and performance evaluations.">
- Collaborate across departments to promote a culture of compliance and continuous improvement.">
Required Skills and Qualifications
">To be successful in this role, you will need:
">- ">
- A Bachelor's degree in Business Administration, Quality Management, Educational Training, or related fields (Master's preferred).">
- Advanced English proficiency (minimum B2 level).">
- Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer).">
- Significant experience in quality control, training, and leadership.">
- Proven ability to manage QC and Training teams, ideally within iGaming or similar industries.">
- Expertise in quality standards, training methodologies, and industry regulations.">
- Proficiency in data analysis and reporting tools.">
- Strong leadership, team management, and strategic planning abilities.">
- Resilience, adaptability, and problem-solving in dynamic environments.">
Benefits
">We offer:
">- ">
- Competitive Compensation: $80,000 - $120,000 per annum, based on experience.">
- Professional Development: Paid training to familiarize you with our high standards and processes.">
- Health Benefits: Comprehensive private health insurance.">
- Career Growth: Opportunities to advance within a leading global tech company.">
- A stimulating environment where each team member can make a meaningful contribution and achieve their professional goals while working collaboratively towards shared success.">
About Our Company
">Salve Consulting is a leading-edge company known for its commitment to innovation and excellence. We welcome applications from individuals of all backgrounds and are committed to fostering a supportive and respectful workplace environment for everyone.
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