Scotiabank Network Support Specialist

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

Job Summary


As a Network Support Specialist at Scotiabank, you will be part of the Global Network Operations Center (GNOC) team, contributing to the overall success of the organization. Your role will involve ensuring the smooth operation of the network, monitoring, and troubleshooting network alerts and events.


Key Responsibilities



  • Monitor and triage network alerts and events to ensure timely resolution
  • Provide reporting and incident communications to stakeholders
  • Work with the help desk to resolve user-related network issues
  • Open tickets with carriers and vendors for related network incidents
  • Implement network changes according to provided Method of Procedure (MOP)
  • Respond to team emails and answer the 24/7 hotline

Requirements



  • Post-secondary education in a technology-related field
  • Technical knowledge or experience with Cisco routers, switches, and firewalls
  • Cisco Certifications (CCNP, CCNA)
  • Strong problem-solving and decision-making skills
  • Technical understanding of TCP/IP (routing, switching, and security)
  • Familiarity with BGP/OSPF protocols, LAN/WAN technologies, and network monitoring tools

What We Offer


At Scotiabank, we value our employees and offer a positive work environment, competitive benefits, and opportunities for growth and development.


About Scotiabank


Scotiabank is a leading financial institution with a global presence. We are committed to innovation, customer satisfaction, and community involvement.


How to Apply


Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank, however, only those candidates who are selected for an interview will be contacted.



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