Network Infrastructure Support Specialist

hace 1 mes


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

Company Overview

Scotiabank is a leading financial institution with a strong commitment to innovation and customer satisfaction.

We are seeking a highly skilled Network Infrastructure Support Specialist to join our team in Bogota, Colombia.

Estimated Salary: $50,000 - $70,000 per year

Job Description

This role involves providing technical support for our network infrastructure, ensuring high availability and performance of our systems.

You will be responsible for troubleshooting and resolving issues related to Cisco routers, switches, firewalls, and other network devices.

Main Responsibilities:

  • Provide Level 2 support for network-related incidents and requests.
  • Collaborate with the help desk to resolve user-related network issues.
  • Implement network changes as per provided Method of Procedure (MOP) and Firewall Port Requests (FPRs).
  • Liaise with vendors to resolve network-related incidents.
  • Monitor security scorecards and fix network-related issues on a weekly basis.

Required Skills and Qualifications

To succeed in this role, you will need:

Education: Post-secondary education in a technology-related field.

Technical Knowledge: Demonstrated knowledge of Cisco routers, switches, and firewalls. Familiarity with TCP/IP protocols and LAN/WAN technologies.

Certifications: CCNA required, CCNP an asset. Firewall Certifications (Fortinet) and Load Balancer certifications (F5) are also desirable.

Soft Skills: Superior problem-solving and decision-making skills to resolve work issues in a dynamic environment. Strong customer orientation and ability to learn rapidly.

Benefits

As a Network Infrastructure Support Specialist at Scotiabank, you will enjoy:

Competitive Salary: $50,000 - $70,000 per year.

Opportunities for Professional Growth: We offer training and development programs to help you advance your career.

Inclusive Work Environment: We value diversity and inclusion and strive to create a positive work environment for all employees.

Other Information

Please note that this role requires occasional non-standard office working hours for scheduled implementations or while on rotational 24x7 on-call support.



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