Infrastructure Support Specialist

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

Job Summary

We are seeking a highly skilled Infrastructure Support Specialist to join our Global Network Operations team. As a key member of our 24x7 shift team, you will be responsible for ensuring the smooth operation of our global network infrastructure.

Key Responsibilities

  • Monitor and troubleshoot network alerts and events in a dynamic environment.
  • Conduct health checks and provide reporting and incident communications.
  • Work with the help desk to resolve user-related network issues and open tickets with carriers and vendors.
  • Implement network changes as per provided Method of Procedure (MOP) and Firewall Port Requests (FPRs).
  • Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles.

Requirements

  • Post-secondary education in a technology-related field.
  • Demonstrate technical knowledge or experience with Cisco routers, switches, and firewalls.
  • Cisco Certifications, CCNP CCNA Required.
  • Possess superior problem-solving and decision-making skills to resolve work issues in a dynamic environment.
  • Demonstrate a technical understanding of TCP/IP (e.g., routing, switching, and security).

What We Offer

Scotiabank is committed to creating and maintaining an inclusive and accessible environment for everyone. We offer a competitive benefits package and a positive work environment.



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