Infrastructure Support Specialist

hace 1 mes


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo
Job Title: Infrastructure Support Analyst

We are seeking a highly skilled and experienced Infrastructure Support Analyst to join our Global Network Operations team. As a key member of our 24x7 shift team, you will play a critical role in ensuring the smooth operation of our global network infrastructure.

Key Responsibilities:
  • Monitor and troubleshoot network alerts and events in a dynamic and fast-paced environment.
  • Conduct health checks and provide reporting and incident communications to stakeholders.
  • Collaborate with the help desk to resolve user-related network issues and open tickets with carriers and vendors.
  • Implement network changes as per provided Method of Procedure (MOP) and Firewall Port Requests (FPRs).
  • Provide exceptional customer service and support to internal and external customers.
Requirements:
  • Post-secondary education in a technology-related field.
  • Technical knowledge or experience with Cisco routers, switches, and firewalls.
  • Cisco certifications, CCNP, CCNA required.
  • Superior problem-solving and decision-making skills to resolve work issues in a dynamic environment.
  • Strong customer orientation and ability to learn rapidly.
About Scotiabank:

Scotiabank is a leading financial institution with a strong commitment to innovation and customer service. We offer a dynamic and inclusive work environment, competitive benefits, and opportunities for career growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application.



  • Bogotá, Bogotá D.E., Colombia Publicis Groupe A tiempo completo

    Company OverviewPublicis Groupe is the world's most valuable agency group, backed by Publicis Re:Sources. As a global leader in end-to-end shared services, we empower agencies to innovate and transform for their clients.About the RoleThe Infrastructure Support Specialist plays a critical role in ensuring maximum service availability and performance at...


  • Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    Company OverviewScotiabank is a leading financial institution with a strong commitment to innovation and customer satisfaction.We are seeking a highly skilled Network Infrastructure Support Specialist to join our team in Bogota, Colombia.Estimated Salary: $50,000 - $70,000 per yearJob DescriptionThis role involves providing technical support for our network...


  • Bogotá, Bogotá D.E., Colombia Https:Www.Energyjobline.ComSitemap A tiempo completo

    **Company Overview**Amadeus Airport IT department is a leading player in the airport IT industry, supporting multiple airports worldwide with various products. Our IT solutions manage flights, resources, and public displays of information to optimize critical airport activities.**About the Role**We are seeking a Cloud Infrastructure Support Specialist to...


  • Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    Job SummaryWe are seeking a highly skilled Infrastructure Support Specialist to join our Global Network Operations team. As a key member of our 24x7 shift team, you will be responsible for ensuring the smooth operation of our global network infrastructure.Key ResponsibilitiesMonitor and troubleshoot network alerts and events in a dynamic environment.Conduct...


  • Bogotá, Bogotá D.E., Colombia Traffic Tech A tiempo completo

    **Company Overview**Traffic Tech is a leading logistics company recognized for its efficient solutions in moving freight by land, sea, and air. With offices worldwide, we offer a dynamic work environment and opportunities for growth.**Job Description**We are seeking an IT Infrastructure Support Specialist to join our Bogota office in Colombia. This...


  • Bogotá, Bogotá D.E., Colombia Gensler A tiempo completo

    **Job Summary**At Gensler, we're seeking a skilled Technical Support Specialist to join our IT Infrastructure team. This role will provide first-line support to end-users, resolving technical issues and ensuring seamless technology operations.**Key Responsibilities:**Provide prompt and effective support to end-users via phone, email, or in-personTroubleshoot...


  • Bogotá, Bogotá D.E., Colombia Epam A tiempo completo

    Job Title: Senior Network Infrastructure SpecialistWe are seeking a highly skilled Senior Network Infrastructure Specialist with expertise in LAN/WAN network infrastructure and cloud platforms to support our global data network. This individual will provide ongoing day-to-day support and serve as level 3 support for all network-related tasks and...


  • Bogotá, Bogotá D.E., Colombia Capgemini A tiempo completo

    We are seeking a highly skilled Network Infrastructure Specialist to join our team at Capgemini.About the RoleThis exciting opportunity is for an experienced Technical Support Engineer with expertise in designing and implementing Local Area Networks (LANs).As a key member of our team, you will be responsible for:Designing, implementing, and testing LAN...

  • Infrastructure Architect

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Dedalus A tiempo completo

    Infrastructure Specialist Job DescriptionJob PurposeWe are seeking an experienced Infrastructure Specialist to join our team at Dedalus Solutions. As an Infrastructure Specialist, you will be responsible for analyzing, designing, and implementing IT infrastructure that supports our solutions at regional and sub-regional levels.Key Responsibilities:Monitor...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Technical Support SpecialistBrunswick is looking for a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT infrastructure.Key Responsibilities:Provide first-line technical support and troubleshooting for Windows OS,...


  • Bogotá, Bogotá D.E., Colombia BairesDev A tiempo completo

    BairesDev, a leading technology project provider, offers an exciting opportunity for a skilled Cloud Infrastructure Specialist. This role involves working with our team of top 1% tech talent to deliver cutting-edge solutions worldwide.About the JobWe are seeking an experienced professional to join our Development Team as a Cloud Infrastructure Specialist. As...


  • Bogotá, Bogotá D.E., Colombia BairesDev A tiempo completo

    BairesDev is seeking a skilled Cloud Infrastructure Specialist to lead our infrastructure migration process to IaC.As a key member of our Development Team, you will be responsible for building and deploying monitoring and alerting systems across our entire infrastructure.Key Responsibilities:Assist in infrastructure migration process to IaC.Build and deploy...


  • Bogotá, Bogotá D.E., Colombia Endava Limited A tiempo completo

    At Endava Limited, we harness technology to drive meaningful change. Our infrastructure specialists are responsible for designing and implementing back-end services, ensuring reliability, security, and scalability for all platform layers within our solutions.As a Network Infrastructure Specialist, you will be designing, implementing, and optimizing network...


  • Bogotá, Bogotá D.E., Colombia ConvaTec A tiempo completo

    About the RoleAs a Senior IT Infrastructure Specialist at ConvaTec, you will play a key role in ensuring the smooth operation of our global IT infrastructure. This is a hands-on position that requires strong technical skills and the ability to work collaboratively with other teams.The primary responsibilities of this role include automating routine tasks,...


  • Bogotá, Bogotá D.E., Colombia Red Hat Colombia S.A.S. A tiempo completo

    Job SummaryWe are seeking a skilled Linux Infrastructure Specialist to join our team. As a Linux Infrastructure Specialist, you will provide high-level technical support and sustaining engineering services to our enterprise customers.Key ResponsibilitiesPartner with the OpenShift Container Platform, OpenShift Dedicated, OpenShift Online, and OpenShift Origin...


  • Bogotá, Bogotá D.E., Colombia Activate Talent A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our post-sales team at Activate Talent.As a Technical Support Specialist, you will play a vital role in collaborating closely with engineering, sales, customer success, and directly with customers to resolve technical challenges.Key ResponsibilitiesProvide first-line support...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Bilingual IT Support SpecialistWe are seeking a highly skilled and bilingual IT Support Specialist to join our team at BruntWork. As a key member of our IT department, you will be responsible for providing top-notch technical support and troubleshooting for our organization's IT infrastructure, with a focus on Windows, Microsoft 365, SharePoint,...

  • IT Support Specialist

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia Gensler A tiempo completo

    We're seeking an IT Support Specialist to join our technology infrastructure team at Gensler. The successful candidate will have a minimum of 5 years of experience in IT technical support and customer service, with a background in architecture or engineering preferred.This role demands advanced knowledge of Microsoft O365 services, Power BI, PC, laptop,...


  • Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completo

    Unlock Your Potential as a Technical Support SpecialistAre you passionate about tech and problem-solving? Join us as a Technical Support Specialist at SupportYourApp, a global leader in premium outsourced customer support.Key Responsibilities:Provide L2 support to customers, diagnosing and resolving complex technical issues.Develop and maintain backend...


  • Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo

    **Company Overview**NielsenIQ, a leading provider of digital product content, delivers end-to-end solutions for brands, retailers, and wholesalers worldwide. Our team focuses on developing best-in-class products using an incremental delivery approach.Salary: $120,000 - $180,000 per annum, depending on experience**Job Description**We are seeking a Cloud...