Exterior Sales Scheduling Specialist

hace 5 días


Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

**Company Overview**: Ingepsy is a rapidly growing home services company recognized by Entrepreneur Magazine as one of the fastest-growing brands in construction. Our mission is to redefine the homeowner experience for exterior home projects through unparalleled service, innovative solutions, and a commitment to quality craftsmanship.

**Job Summary**: We are seeking an experienced Sales Scheduling Coordinator to join our team and play a vital role in managing and scheduling appointments for our home exterior sales specialists. This role involves direct interaction with customers, ensuring a seamless and professional scheduling experience while maintaining accurate records in our CRM system.

**Key Responsibilities**:

  • Customer Interaction: Answer incoming calls professionally, schedule appointments using scripts and processes, and conduct outreach via phone, email, and text.
  • CRM Management: Maintain organization and accuracy of customer information in the CRM system.
  • Administrative Tasks: Assist with special projects and other administrative duties assigned by the management team.
  • Lead Management: Follow up on leads from various sources to maximize appointment conversions.
  • Team Collaboration: Partner with the sales and operations teams to ensure alignment on appointments and customer needs.

**Required Skills and Qualifications**:

  • 1+ years of customer service experience.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Positive attitude and team player mentality.

**What Success Looks Like**:

  • Efficient and professional scheduling of customer appointments, leading to increased sales opportunities.
  • Well-maintained and accurate customer records in the CRM system.
  • Positive feedback from customers and team members regarding scheduling interactions.

The estimated salary for this position is $1000 USD, which includes a base salary plus bonus and commission. If you are a motivated and detail-oriented individual looking for a challenging role in sales scheduling, we encourage you to apply.


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