Customer Support Associate

hace 1 semana


Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

Job Title

Customer Support Associate

Job Summary

We are seeking a highly skilled and experienced Customer Support Associate to join our team at Amadeus. As a key member of our Customer Care Center, you will provide functional and technical support to our customers, ensuring that their issues are resolved efficiently and effectively.

Key Responsibilities

• Provide technical support to customers via phone, email, and chat

• Analyze and resolve customer incidents and service requests

• Collaborate with other teams to ensure seamless support and resolution

• Develop and maintain knowledge of Amadeus products and services

• Provide training and guidance to junior team members

Requirements

• Minimum 3 years of experience in customer support or a related field

• Strong technical skills and knowledge of Amadeus products and services

• Excellent communication and problem-solving skills

• Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance



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