Customer Support Case Matching Coordinator

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Zimmer Biomet A tiempo completo
About the Role

Zimmer Biomet is a leading medical technology company that is dedicated to improving the quality of life for people around the world. We are seeking a highly organized and detail-oriented individual to join our team as a Customer Support Case Matching Clerk.

Key Responsibilities
  • Assist customer support representatives in managing and processing cases.
  • Associate incoming images and enter data to cases.
  • Verify data entry and maintain online records and documentation.
  • Problem solve and troubleshoot matches or missing images.
  • Prepare documentation supporting the data entry process.
  • Assist with written and verbal communications as required by the customer support representative.
Requirements
  • High School Diploma or equivalent.
  • 0-2 years of clerical experience, including typing and data processing.
  • Excellent organizational and communication skills.
  • Ability to work under pressure and meet tight deadlines.
  • Proficient in personal computer skills, including electronic mail, record keeping, and routine database activity.
What We Offer

As a Customer Support Case Matching Clerk at Zimmer Biomet, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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