Client Support Specialist

hace 2 semanas


Medellín, Antioquia, Colombia iQor A tiempo completo

Position Overview: We are seeking a dedicated professional to provide exceptional customer support and assistance. This role involves engaging with clients to address their inquiries and resolve issues effectively.

Key Responsibilities:

  • Respond to customer inquiries via various communication channels.
  • Assist clients in navigating our services and products.
  • Document interactions and maintain accurate records of customer feedback.
  • Collaborate with team members to enhance service delivery.
  • Identify opportunities for process improvements and customer satisfaction enhancements.

Qualifications:

  • Strong communication skills, both verbal and written.
  • Ability to work in a fast-paced environment.
  • Proficiency in using customer service software and tools.
  • Problem-solving skills and a customer-centric mindset.

This position is essential for maintaining the high standards of service that iQor is known for. We value your contributions and look forward to your expertise in enhancing our customer experience.



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