Customer Success Representative
hace 7 días
We are seeking a highly organized and enthusiastic Customer Success Specialist to join our team at LatamCent. As a Customer Success Specialist, you will play a crucial role in ensuring our customers achieve maximum value from our platform.
Key Responsibilities- Customer Engagement and Platform Adoption: You will be responsible for engaging with customers, guiding them through important platform activities, and ensuring their ongoing success with our solutions.
- Proactive Problem Solving: You will proactively address customer issues and roadblocks, helping them overcome challenges in using the platform.
- Driving Customer Outcomes: You will focus on ensuring that customers update their App Catalog with crucial details, including assigning app owners, tagging vendors, and maintaining accurate renewal dates.
- Proactive Approach: You will actively address stakeholder changes, offer guidance on platform usage, and keep a close eye on risks and opportunities within your customer accounts.
- Comfort with Driving Customer Outcomes: You will regularly interact with stakeholders at your customers' organizations, ensuring they are fully leveraging the platform.
- Collaboration Skills: You will work closely with various internal teams, including product development, data engineering, and renewal experts.
- Ability to Thrive in a Fast-Paced Environment: You must be able to prioritize tasks efficiently and meet deadlines to ensure customers are always progressing towards their goals.
- Organizational Skills: You will be responsible for managing multiple customer relationships simultaneously, ensuring each customer receives the attention and support they need to succeed.
- Competitive Salary: $3k-$3.5k monthly.
- Benefits: Unlimited PTO, trainings, and growth opportunity.
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Customer Service Representative
hace 7 días
Barranquilla, Atlántico, Colombia TTEC A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TTEC. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, resolving their issues in a timely and professional manner, and exceeding their expectations.Key...
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Bilingual Customer Support Representative
hace 2 semanas
Barranquilla, Atlántico, Colombia Sitel A tiempo completoAbout SitelSitel is a prominent player in the customer experience (CX) sector, with a workforce of 170,000 professionals worldwide. We pride ourselves on being the driving force behind exceptional experiences for over 750 leading brands in the digital space. Our cutting-edge CX solutions, advanced technology, and industry expertise are tailored to meet our...
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Bilingual Customer Support Representative
hace 2 semanas
Barranquilla, Atlántico, Colombia Sitel A tiempo completoAbout SitelSitel is a prominent player in the customer experience (CX) sector, boasting a workforce of 170,000 professionals worldwide. We are dedicated to crafting exceptional experiences for over 750 of the leading brands in the digital landscape. Our cutting-edge CX solutions, technology, and expertise are tailored to meet the operational demands of our...
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Bilingual Customer Support Representative
hace 2 semanas
Barranquilla, Atlántico, Colombia Sitel A tiempo completoAbout SitelSitel is a prominent player in the customer experience (CX) sector, with a workforce of 170,000 professionals worldwide. We pride ourselves on being the driving force behind exceptional experiences for over 750 leading brands in the digital landscape. Our cutting-edge CX solutions, advanced technology, and industry expertise are tailored to meet...
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Bilingual Customer Support Representative
hace 2 semanas
Barranquilla, Atlántico, Colombia Sitel A tiempo completoAbout SitelSitel is a prominent player in the customer experience (CX) sector, boasting a workforce of 170,000 professionals worldwide. We pride ourselves on being the driving force behind exceptional experiences for over 750 leading brands in the digital landscape. Our cutting-edge CX solutions, combined with our technological expertise, are crafted to meet...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Success Specialist
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Barranquilla, Colombia LatamCent A tiempo completoCompany Name: SpendhoundAbout The Role: We are seeking an enthusiastic and highly organized Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a crucial role in ensuring our customers achieve maximum value from the SpendHound platform. Your primary focus will be to engage with customers, guide them through important...
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Perímetro Urbano Barranquilla, Colombia LatamCent A tiempo completoAbout the RoleWe are seeking a highly skilled and organized Customer Success Specialist to join our team at LatamCent. As a Customer Success Specialist, you will play a crucial role in ensuring our customers achieve maximum value from our platform.Key ResponsibilitiesCustomer Engagement and Platform Adoption: You will be responsible for engaging with...
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