Customer Service Representative

hace 2 meses


Barranquilla, Colombia Solvo Global SAS A tiempo completo

**Job Title: Customer Service Representative (CSR) - Cryptocurrency Background**

**Remuneración**:3.100.000 + recargos de ley

**Ubicación**: Barranquilla

**Tipo de Trabajo**: Tiempo completo, (incluyendo turnos nocturnos)

**Descripción del Trabajo**:
**Responsabilidades Clave**:

- Proporcionar un servicio al cliente excepcional a través de varios canales de comunicación.
- Resolver consultas y problemas de los clientes de manera eficiente y profesional.
- Mantener un alto nível de honestidad e integridad en todas las interacciones.
- Colaborar con los miembros del equipo para lograr objetivos comunes y superar las expectativas de los clientes.
- Mantenerse actualizado con las últimas tendencias y desarrollos en la industria de las criptomonedas.
- Trabajar bajo presión y gestionar múltiples tareas simultáneamente.

**Requisitos**:

- Título universitario o superior.
- Mínimo 1 año de experiência en servicio al cliente, preferiblemente en la industria financiera o de comercio electrónico.
- Alto nível de honestidad e integridad. Proactivo y meticuloso.
- Fuerte sentido de responsabilidad y espíritu de trabajo en equipo.
- Capacidad para trabajar bajo presión y superar expectativas.
- Apasionado por la industria del servicio al cliente y dispuesto a trabajar en diferentes turnos, incluyendo turnos nocturnos.
- Actitud positiva hacia la industria de las criptomonedas.
- Experiência personal o profesional con criptomonedas.
- Dominio del idioma inglés o bilingüe en inglés y español.
- Disposición para trabajar en turnos.

**Lo Que Ofrecemos**:

- Salario competitivo y paquete de beneficios.
- Oportunidades de crecimiento y desarrollo profesional.
- Un entorno de trabajo colaborativo y de apoyo.
- Exposición a la industria de criptomonedas en rápido crecimiento.

Si eres apasionado por el servicio al cliente y tienes conocimientos en criptomonedas, nos encantaría saber de ti

**Cómo Aplicar**:
O aplica directamente en indeed.

Application Question(s):

- ¿Manejas un nível de inglés B2+?
- ¿Has trabajado anteriormente en solvo?
- ¿Tienes experiência en CSR previa relacionada a la industria de las criptomonedas?



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