Customer Service Representative

hace 19 horas


Perímetro Urbano Barranquilla, Colombia ProcesosBilingues A tiempo completo

About ProcesosBilingues

We are a leading provider of translation services, seeking a skilled professional to join our team as a Customer Service Representative. This is a 3-month pilot position with the opportunity for remote work upon successful completion.

Key Responsibilities:

  • Deliver exceptional customer service and support to clients, ensuring their needs are met and exceeded.
  • Translate documents from English to Spanish for clients, utilizing your language skills to provide accurate and timely results.
  • Manage sales and appointment-setting tasks to drive business growth and customer satisfaction.
  • Handle administrative tasks, including managing client records and planillas, to ensure seamless operations.

Requirements:

  • High proficiency in English, with the ability to communicate effectively with clients.
  • Experience in sales, customer service, or appointment setting is essential, with a proven track record of success.
  • Must have a valid Cedula and RUT, with the ability to work under a prestación de servicios contract.
  • B2B experience is highly valued, with a strong understanding of business operations and customer needs.

Work Environment:

  • Onsite work at a professional office setting, with the potential to transition to remote work after the 3-month pilot phase.

Compensation: $4,000,000 COP per month, with a prestación de servicios contract.

Contract Type: Prestación de Servicios

Shift: 8-hour shifts, Monday to Friday

How to Apply:

  • Click the link to submit your application.

Job Type: Full-time

Experience:

  • Customer Service or Sales: 1 year (Required)

Language:

  • Advanced English (Required)


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