Customer Service Representative
hace 19 horas
About ProcesosBilingues
We are a leading provider of translation services, seeking a skilled professional to join our team as a Customer Service Representative. This is a 3-month pilot position with the opportunity for remote work upon successful completion.
Key Responsibilities:
- Deliver exceptional customer service and support to clients, ensuring their needs are met and exceeded.
- Translate documents from English to Spanish for clients, utilizing your language skills to provide accurate and timely results.
- Manage sales and appointment-setting tasks to drive business growth and customer satisfaction.
- Handle administrative tasks, including managing client records and planillas, to ensure seamless operations.
Requirements:
- High proficiency in English, with the ability to communicate effectively with clients.
- Experience in sales, customer service, or appointment setting is essential, with a proven track record of success.
- Must have a valid Cedula and RUT, with the ability to work under a prestación de servicios contract.
- B2B experience is highly valued, with a strong understanding of business operations and customer needs.
Work Environment:
- Onsite work at a professional office setting, with the potential to transition to remote work after the 3-month pilot phase.
Compensation: $4,000,000 COP per month, with a prestación de servicios contract.
Contract Type: Prestación de Servicios
Shift: 8-hour shifts, Monday to Friday
How to Apply:
- Click the link to submit your application.
Job Type: Full-time
Experience:
- Customer Service or Sales: 1 year (Required)
Language:
- Advanced English (Required)
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