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Customer Service Representative

hace 5 meses

Barranquilla, Colombia Solvo Global A tiempo completo

**¿Tienes habilidades de servicio al cliente? En Solvo Global, estamos buscando a una persona como tú**

Como Customer Service Representative, deberás ser el punto de contacto y de atención a clientes interesados en adquirir servicios bancarios y financieros, por medio de llamadas y medios escritos (chats, mensajes de texto), proporcionando información útil, detallada y precisa.

**Horario**:Lunes a Viernes, disponibilidad 9am-9pm. Presencial

**Estas serían tus responsabilidades**:

- Proporcionar un excelente servicio al cliente en cada paso del proceso.
- Colaborar con los miembros del equipo de atención al cliente para encontrar las mejores soluciones para los clientes.
- Encontrar y aplicar la solución correcta para cada cliente.
- Atender las tareas administrativas, como la introducción de datos, la financiación y los informes.
- Remitir las solicitudes de los clientes a los respectivos departamentos de la empresa.

**¿Qué habilidades se requieren?**
- Conocimientos de informática, búsqueda y uso de Internet, Excel.
- Nível de inglés **avanzado** (85% en adelante).
- **Otras aptitudes**:comunicación clara; gestión del tiempo; atención al detalle; capacidad de negociación y atención al cliente; capacidad para interactuar profesionalmente con clientes potenciales y compañeros de trabajo.

Además, al ser parte de Solvo Global, podrás acceder a los diferentes beneficios que ofrece la empresa Beneficios como cursos de inglés y Excel a través de Solvo University; descuentos en diferentes establecimientos y mucho más

Aplica hoy

Tipo de puesto: Tiempo completo, Indefinido

Salario: $2.000.000 - $2.500.000 al mes

Idioma:

- Inglés (Obligatorio)