Bilingual Settlement Specialist
hace 1 mes
Job Description:
This is a remote position that requires a Bilingual Settlement Specialist to work with clients and insurance companies to facilitate the settlement process. The ideal candidate will have excellent communication skills in both English and Spanish, both written and verbal, and be proficient in performing calculations related to settlement amounts and deductions.
Responsibilities:
- Receive settlement breakdown information from the attorney to initiate the settlement process.
- Log and follow up on settlement releases with insurance companies.
- Prepare settlement documents for review by the attorney and ensure they are ready for the client's signature.
- Calculate client settlement amounts and send settlement documents to clients for signature and notarization.
- Follow up with clients to obtain signed settlement documents and address any questions or concerns they may have.
- Provide prompt and helpful assistance to clients who have questions regarding the settlement documents.
- Maintain regular communication with clients via phone calls and emails, providing updates on the status of their settlement checks.
Requirements:
- Math skills: Proficient in performing calculations related to settlement amounts and deductions.
- Bilingual proficiency: Excellent communication skills in both English and Spanish, both written and verbal.
- Attention to detail: Meticulous in maintaining accurate records and ensuring the completeness of settlement documents.
- Customer service: Strong customer service orientation, with the ability to assist clients with empathy and professionalism.
- Time management: Efficiently manage tasks and follow-up activities to meet deadlines effectively.
- Organizational skills: Able to handle multiple cases simultaneously and keep track of various settlement processes.
- Technology proficiency: Comfortable using virtual communication tools, email, and document management systems.
Benefits:
- Permanent work from home.
- Immediate hiring.
- Steady freelance job.
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