IT Incident Management Specialist

hace 2 semanas


Medellín, Antioquia, Colombia Endava A tiempo completo

About Our Company

We are a global technology consulting company that harnesses technology to drive meaningful change. With over two decades of experience, we have been combining world-class engineering, industry expertise, and a people-centric mindset to create dynamic platforms and intelligent digital experiences for leading brands.

Our goal is to deliver exceptional service to our clients and their customers. We define and shape the best processes and tools for maintaining and increasing product value while managing relationships between clients and operational services teams.

This role involves overseeing the resolution of IT incidents, ensuring minimal disruption to business operations. The successful candidate will coordinate with various teams, investigate root causes, and implement corrective actions to prevent future incidents.



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