Chiropractic Management Specialist

hace 1 semana


Medellín, Antioquia, Colombia Bruntwork A tiempo completo

Bruntwork is seeking a highly skilled Chiropractic Management Specialist to join our team. This remote position offers an estimated salary of $60,000 - $80,000 per year.

Job Overview

This role involves handling inbound and outbound calls for lead qualification and appointment setting. You will be responsible for managing leads related to back pain, neck pain, and headaches for a network of approximately 12 chiropractic clinics.

Responsibilities

  • Promptly respond to inbound leads generated from Facebook advertising campaigns
  • Make outbound calls to leads who have submitted their information online
  • FOLLOW A PROVIDED SCRIPT TO PRE-QUALIFY LEADS, ASKING SPECIFIC QUESTIONS ABOUT PAIN LEVELS AND SYMPTOMS
  • Direct qualified leads to the nearest clinic within our network of walk-in facilities
  • Maintain a high level of professionalism and empathy when dealing with potential patients
  • Efficiently manage varying call volumes, from 1-5 calls per day initially, with potential to increase
  • Accurately record and update lead information in the provided system

Requirements

  • Excellent verbal communication skills in English and Spanish
  • Experience in customer service or call center environments
  • Ability to follow scripts while maintaining a natural conversation flow
  • BASIC COMPUTER SKILLS AND FAMILIARITY WITH LEAD MANAGEMENT SYSTEMS
  • Strong attention to detail and ability to record information accurately
  • Empathetic approach when dealing with individuals experiencing pain or discomfort
  • Flexibility to adapt to changing business needs and potential increases in workload

Benefits

  • HMO Coverage for eligible locations
  • Permanent work from home arrangement
  • Independent Contractor Perks

About Bruntwork

We are a dynamic company that values independence and flexibility. As an independent contractor, you will have the opportunity to work remotely and enjoy a steady freelance job.



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