IT Service Management Specialist
hace 6 horas
About Us
Kyndryl, a leading technology services company, empowers businesses to thrive in a rapidly changing world. Our mission-critical technology systems are the backbone of modern society, and we're committed to designing, building, managing, and modernizing them.
Why Choose Kyndryl?
We believe in pushing boundaries and striving for excellence. Our employees are dedicated to creating a more equitable, inclusive world, both within our organization and beyond. We offer opportunities for growth, learning, and development that can't be found elsewhere.
The Role
We're seeking an experienced Workplace Collaboration Administrator who can work with various collaboration tools, both on-premises and in the cloud. This skilled professional will handle moderately complex projects, provide technical advice, and implement approved solutions. They will also assist in resolving tickets, securing the IT environment, and monitoring system health.
Your Future at Kyndryl
Every position at Kyndryl offers a path for career growth and development. As a Workplace Collaboration Administrator, you'll have hands-on experience, access to learning opportunities, and the chance to certify in major platforms like Microsoft, Google, and Amazon. Our clients come from diverse industries, including banking and retail, providing you with a broad knowledge base or the opportunity to specialize in a specific sector.
What You Bring
You possess the required experience and skills to excel in this role. A growth mindset, customer focus, and open-mindedness are essential qualities we value highly. Your technical expertise includes knowledge of ITSM management tools like Remedy and BMC Helix ITSM, as well as ITIL-COBIT processes and Agile practices.
Soft Skills
You're an effective communicator with assertive communication, time management, and prioritization skills. Analytical thinking, relationship-building, and client management are also key aspects of your skillset. Proficiency in Excel, particularly macros and report generation, is a plus.
Diversity and Inclusion
Kyndryl celebrates diversity and welcomes individuals from all cultures, backgrounds, and experiences. Our inclusive culture allows you to bring your whole self to work, supporting the activation of our equitable values. This dedication means you'll find support and advice within our company-wide inclusion networks.
What You Can Expect
As a Kyndryl employee, you'll enjoy state-of-the-art resources, Fortune 100 clients, and endless opportunities for innovation and growth. Our comprehensive benefits package gives you choice, reflects our diversity, and supports your well-being throughout your life journey. Access to top-notch employee learning programs enables certifications in industry-leading technologies.
Our Commitment to You
Kyndryl invests heavily in your success, providing a supportive environment where you can thrive. With a strong emphasis on work-life balance, we empower you to make a meaningful impact while achieving your goals. Join us in shaping the future of technology and making a difference in the world.
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