Help Desk Specialist- It Support

hace 2 días


Bogotá, Bogotá D.E., Colombia My Va Support, Inc. A tiempo completo

This is a remote position.
WE'RE HIRING A HELP DESK SPECIALIST – IT SUPPORT Are you a   tech-savvy problem solver   who loves troubleshooting and keeping systems running smoothly?
Do you thrive in a fast-paced environment where   efficiency and customer support   go hand in hand?
At   GOA-TECH , we're looking for a   Help Desk Specialist   with an   IT background   to provide top-notch support and ensure seamless operations for our team and clients.
If you have experience with   CRM systems (Zoho preferred), IT troubleshooting, and system management , we want to hear from you
What You'll Do: Provide   technical support   to internal teams and clients.
Troubleshoot   hardware, software, and network   issues.
Manage and optimize   Zoho CRM   and other business tools.
Install, configure, and maintain   IT systems and applications .
Document and resolve technical inquiries   efficiently and effectively .
Assist with   security protocols and system updates .
  What We Need: Proven experience in   IT support, help desk, or technical assistance .
Familiarity with   CRM systems (Zoho preferred)   and cloud-based tools.
Strong   problem-solving and communication   skills.
Ability to work   independently and collaboratively   in a remote setting.
Proficiency in   English (C1 level)   – Spanish is a plus
Knowledge of basic   networking, cybersecurity, and troubleshooting best practices .
Requirements What We Need: -Proven experience in IT support, help desk, or technical assistance .
(+7 years) -Familiarity with CRM systems (Zoho preferred) and cloud-based tools.
-Strong problem-solving and communication skills.
-Ability to work independently and collaboratively in a remote setting.
-Proficiency in English (C1 level) – Spanish is a plus
-Knowledge of basic networking, cybersecurity, and troubleshooting best practices .
Benefits Perks of Joining GOA-TECH: 100% Remote Work   – Work from anywhere
Weekends OFF   – Because work-life balance matters
Growth Opportunities   – Expand your IT skills and advance in your career.
Competitive Salary   – Based on experience and expertise.
READY TO JOIN THE TEAM?
  Apply now



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