Help Desk Specialist- It Support
hace 6 días
Job Description This is a remote position.
WE'RE HIRING A HELP DESK SPECIALIST – IT SUPPORT Are you a tech-savvy problem solver who loves troubleshooting and keeping systems running smoothly?
Do you thrive in a fast-paced environment where efficiency and customer support go hand in hand?
At GOA-TECH , we're looking for a Help Desk Specialist with an IT background to provide top-notch support and ensure seamless operations for our team and clients.
If you have experience with CRM systems (Zoho preferred), IT troubleshooting, and system management , we want to hear from you
What You'll Do: Provide technical support to internal teams and clients.
Troubleshoot hardware, software, and network issues.
Manage and optimize Zoho CRM and other business tools.
Install, configure, and maintain IT systems and applications .
Document and resolve technical inquiries efficiently and effectively .
Assist with security protocols and system updates .
What We Need: Proven experience in IT support, help desk, or technical assistance .
Familiarity with CRM systems (Zoho preferred) and cloud-based tools.
Strong problem-solving and communication skills.
Ability to work independently and collaboratively in a remote setting.
Proficiency in English (C1 level) – Spanish is a plus
Knowledge of basic networking, cybersecurity, and troubleshooting best practices .
Requirements What We Need: -Proven experience in IT support, help desk, or technical assistance .
(+7 years) -Familiarity with CRM systems (Zoho preferred) and cloud-based tools.
-Strong problem-solving and communication skills.
-Ability to work independently and collaboratively in a remote setting.
-Proficiency in English (C1 level) – Spanish is a plus
-Knowledge of basic networking, cybersecurity, and troubleshooting best practices .
Benefits Perks of Joining GOA-TECH: 100% Remote Work – Work from anywhere
Weekends OFF – Because work-life balance matters
Growth Opportunities – Expand your IT skills and advance in your career.
Competitive Salary – Based on experience and expertise.
READY TO JOIN THE TEAM?
Apply now
Requirements What We Need: -Proven experience in IT support, help desk, or technical assistance.
(+7 years) -Familiarity with CRM systems (Zoho preferred) and cloud-based tools.
-Strong problem-solving and communication skills.
-Ability to work independently and collaboratively in a remote setting.
-Proficiency in English (C1 level) – Spanish is a plus
-Knowledge of basic networking, cybersecurity, and troubleshooting best practices.
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