Outbound Sales Development Supervisor

hace 2 semanas

Bogota, Colombia Magic A tiempo completo

**About Magic**

Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.

**Background**

Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.
- Check out Magic's Business Profile
- Know more about our Team via Magic's Careers Page

**Why this role exists**

We are looking for an **Outbound Sales Development Manager** with experience in lead generation, training/development, process improvement, data/reporting, team performance/productivity and pipeline generation to ensure revenue growth. You will be reporting directly to our Director of Outbound Sales. You will help manage the day-to-day operations of a portion of our outbound SDR team.

**The Impact that You will Make**:

- You will be responsible for hiring, onboarding, coaching, managing, and retaining a team of 6-10 overachieving SDR’s
- You will lead your team toward achieving ambitious targets quarter after quarter
- You will evolve your team to be above the curve and focus on over leading > 80% of the team to be > 80% to quota attainment
- You will lead SDR meetings and at least two 1:1s per week, per SDR to help increase the SDR’s technical and business acumen
- You will help us improve and implement our always-evolving outbound sales playbook
- You will establish and implement best practices for maximizing pipeline creation and HubSpot hygiene
- You will contribute towards and maintain reporting across tools like HubSpot, Looker, and Chilipiper and administer systems (HubSpot, Lusha, Trellus, LI Sales Navigator, ClearBit, etc.)
- You will partner with Sales leaders to develop outbound strategies across use-cases, intent signals, personas, and industries
- Most importantly, you will lead by example and genuinely care about lifting the team up

**Location**: Remote/Global

**Working Time Zone**: Eastern Time - Mountain Time (U.S.)

**Base Salary**: $1,400 USD per month, with variable compensation based on team performance

**Requirements**:

- Outbound sales experience required
- You must have at least 1 year of outbound sales lead gen experience, preferably in SaaS/Tech (you’ve been an SDR)
- You must have at least 2 years of experience as an outbound SDR leader, preferably in SaaS/Tech
- You ideally have a background in SMB and Mid Market sales environments
- Experience working with a global sales team
- Experience working in a high velocity, cold call + cold outreach environment (150+ touches/day)
- Hands-on experience using and optimizing CRM softwares (we use HubSpot) and other sales productivity tools (think dialers, sales intelligence platforms, data platforms, etc)
- Experience working in a startup environment

**Your superpowers are...**
- Inspiring leadership to move a team to high-performance
- Growing SDRs into better versions of themselves
- Driving behavior change and SQL improvement
- Building diverse teams and inclusive cultures
- Meeting qualified lead targets by always getting better
- Improving yourself at a pace > than your own team
- Pairing high empathy with high performance
- Sales planning, KPI formation, and team alignment
- Process-tizing everything
- Coaching by showing, understanding, and practicing
- Using analytics and data to improve
- Comfortable with ambiguity, yet focused on removing it for your team
- Extreme Ownership
- You possess a demonstrated history of successfully guiding and overseeing a proactive SDR team
- Your proactive nature means you’re always trying to improve your outbound skills
- Communication is key in any role, and you excel at over-communicating to ensure everyone is on the same page
- Working remotely is your cup of tea, and you thrive in a digital work environment. You are tech-savvy and proficient with tools like G-Drive, Slack, Notion, and other modern reporting tools
- You are an avid learner who enjoys acquiring new knowledge and skills, be it through reading, listening, doing, or exploring
- You foster positive work environments pairing high performance with high morale

**Benefits

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